Tajah Marshall
East Dubuque,IL
Summary
Versatile and dedicated worker with a diverse background ranging from hotel duties at Hotel Galena to precision machining at A.Y. McDonald. Excelled in customer service and quality control, demonstrating fast learning abilities and a commitment to excellence. Proven track record of enhancing guest satisfaction and maintaining high-quality standards across various roles.
Overview
7
7
years of professional experience
Work History
Hotel Front Desk Clerk
Hotel Galena
324 Spring St, Galena, IL 61036
04.2024 - Current
- Collect room deposits, fees, and payments.
- Welcome each new arrival pleasantly and confirm reservations and identification.
- Collaborate with housekeeping to maintain room readiness, enhancing guest comfort.
- Oversee and organize calendar to schedule reservations and monitor cancellations.
- Enhance guest satisfaction by efficiently managing check-ins and checkouts.
- Responded to guest inquiries and resolved complaints to establish trust and increase satisfaction.
- Help in other areas when needed such as housekeeping, kitchen duties, or gardening.
FedEx Package Handler
FedEx
1590 Innovation Drive, Dubuque, IA 52002
03.2024 - Current
- Follow safety regulations to maintain safe work environment.
- Maintain package handling efficiency by implementing proper sorting and organizing techniques.
- Reduce damage rates for packages through careful handling and adherence to safety protocols.
- Work within tight deadlines and a fast-paced environment.
- Verify correct labels and accurate shipping information on packages to avoid shipping to wrong addresses or being loaded on wrong trucks.
Machinist
A.Y. McDonald
4800 Chavenelle Rd, Dubuque, IA 52002
04.2022 - 10.2023
- Inspected completed parts to verify compliance with specifications and quality standards.
- Utilized calipers to measure and verify tolerances.
- Read and interpreted blueprints, technical drawings and schematics to determine parts dimensions.
- Monitored equipment to detect and report malfunctions and prevent accidents.
- Collaborated with quality assurance team to resolve discrepancies and implement corrective actions for non-conforming parts.
- Operated CNC to produce precision machined components.
- Measured, examined or tested completed units to check for defects and verify conformance to specifications using precision instruments such as micrometers.
- Adapted quickly to new and changing technologies in machining field.
Biller
Standard Fowarding
18804 Herber Rd, Dubuque, IA 52001
02.2021 - 04.2022
- Kept all patient information secure and confidential.
- Executed billing tasks and recorded information in company databases.
- Manifested outgoing loads and organize bills for incoming freight.
- Manifested for other terminals while resolving any problems I came across and took corrective action.
Recreational Leader
City of Dubuque Leisure Services
1157 Central Ave, Dubuque, IA 52001
08.2018 - 08.2020
- Managed the safe and efficient operation of recreational facilities I was stationed at, ensuring a positive experience for all children.
- Registered participants and answered specific inquiries from parents.
- Collaborated with fellow staff members to develop a well-rounded schedule of recreational offerings, resulting in a better experience for those involved.
- Upheld dedicated meal times, homework time, and times for an outside guest speaker when available.
Childcare Worker
East Dubuque Child Care
701 IL-35, East Dubuque, IL 61025
09.2017 - 08.2018
- Maintained a safe and clean environment for the children by adhering to health and safety protocols.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Managed daily routines, including meal preparation and nap times, ensuring a structured and nurturing environment for the children.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
Education
Bachelor of Science - Animal Science
UW Platteville
1 University Plaza, Platteville, WI 53818Skills
- Customer Service
- Quality Control
- Visual Inspection
- Precise measuring
- Fast learning
- Motivated
- Dedicated
- Multi-tasking
Timeline
Hotel Front Desk Clerk
Hotel Galena
04.2024 - Current
FedEx Package Handler
FedEx
03.2024 - Current
Machinist
A.Y. McDonald
04.2022 - 10.2023
Biller
Standard Fowarding
02.2021 - 04.2022
Recreational Leader
City of Dubuque Leisure Services
08.2018 - 08.2020
Childcare Worker
East Dubuque Child Care
09.2017 - 08.2018
Bachelor of Science - Animal Science
UW Platteville