Tajanae Hairston
Chandler,AZ
Summary
Customer-focused hospitality professional with experience creating welcoming and positive experiences in fast-paced environments. Passionate about meeting new people, helping others, and making sure every guest feels comfortable and cared for. Strong team player who stays calm under pressure, communicates well, and adapts quickly to new situations. Excited to bring a genuine passion for people, travel, and hospitality to American Airlines as a Flight Attendant.
Overview
4
4
years of professional experience
Work History
Barista
La La Land Cafe
Scottsdale, Arizona
12.2025 - Current
- Deliver personalized, high quality customer service while creating a welcoming experience for guests from different backgrounds.
- Build positive relationships with guests and create memorable experiences that encourage repeat business.
- Resolve guest concerns with empathy and efficiency while ensuring a positive experience.
- Collaborate closely with team members to maintain smooth daily operations and provide consistent service.
- Adapt quickly between front register, beverage preparation, food service, and hospitality responsibilities.
- Maintained professionalism, composure, and attention to detail in a fast paced, high volume environment.
- Follow company procedures and maintain high standards of cleanliness, organization, and food safety.
Scooper
Screamery
06.2024 - Current
- Independently open and manage daily store operations while maintaining efficient and professional service.
- Remain calm and solution-oriented when addressing customer concerns or unexpected situations.
- Managed various tasks simultaneously with accuracy, efficiency, and attention to detail.
- Assist with inventory management while maintaining a clean and organized environment.
- Follow established safety, security, cleanliness, and operational procedures when opening and closing the store.
- Recommended products and upsold menu items while creating positive, personalized experiences for customers.
Barista
Starbucks
Chandler, Arizona
05.2025 - 12.2025
- Provided exceptional customer service during high-volume periods while maintaining speed, accuracy, and professionalism.
- Managed multiple responsibilities simultaneously while maintaining a positive and attentive customer experience.
- Responded to customer concerns calmly and effectively, using active listening and problem solving skills.
- Collaborated with team members to maintain efficient operations during peak business hours.
- Followed food safety, cleanliness and operational procedures consistently.
- Opened and operated the store independently during solo shifts.
Hostess
Garcia's Mexican Restaurant
06.2022 - 09.2023
- Created a welcoming first impression by warmly greeting guests and providing attentive hospitality.
- Coordinated seating and managed wait times while remaining organized during busy periods.
- Communicated effectively with servers and kitchen staff to ensure smooth restaurant operations.
- Handled guest requests and concerns professionally while maintaining a positive dining experience.
Education
High School -
Corona Del Sol High School
Tempe, AZBusiness Coursework -
Mesa Community College
Mesa, AZSkills
- Customer Service
- Communication Skills
- Problem Solving
- Hospitality
- Guest Experience
- Safety & Compliance
- Conflict Resolution
- Team Collaboration
- Time Management
- Adaptability
Timeline
Barista
La La Land Cafe
12.2025 - Current
Barista
Starbucks
05.2025 - 12.2025
Scooper
Screamery
06.2024 - Current
Hostess
Garcia's Mexican Restaurant
06.2022 - 09.2023
High School -
Corona Del Sol High School
Business Coursework -
Mesa Community College