Tajenae McCartney
Brooklyn,NEW YORK
Summary
Motivated professional who communicates clearly and collaborates easily with others. Efficiently manages multiple tasks, tackles challenges proactively, and contributes to smooth team operations.
Overview
8
8
years of professional experience
Work History
Store Manager
True Human Hair
Brooklyn, NY
01.2019 - Current
- Coordinated daily store operations to ensure smooth workflow and an outstanding customer experience.
- Analyzed sales trends to make informed decisions that improved store performance.
- Mentored employees through coaching and development, building skills, confidence, and retention.
- Planned and organized merchandise and displays to drive sales and highlight key products.
- Resolved customer concerns promptly and professionally, turning challenges into positive experiences.
Catering Server
CMP Staffing
New York, NY
06.2019 - 03.2020
- Delivered exceptional customer service during high-volume catered events.
- Coordinated food and beverage delivery, ensuring timely and professional service.
- Assisted with event setup and breakdown to support smooth operations.
- Trained and mentored new staff, promoting teamwork and efficiency.
- Adapted to last-minute changes and resolved guest issues to maintain service quality and satisfaction.
Sales Associate
M&M Beauty Supply
Queens, NY
11.2017 - 12.2018
- Assisted customers with product selection and inquiries, providing guidance to meet their needs.
- Conducted inventory counts and restocked merchandise, ensuring accurate stock levels and product availability.
- Applied upselling techniques to increase sales and support store performance.
- Maintained a clean and organized sales floor for optimal product visibility.
Education
BBA - Computer And Information Systems Cybersecurity
Baruch College
New York (City), NY06-2027
Associates Degree - Business Administration
Manning's School
06.2013
High School Diploma - undefined
Mt. Alvernia High School
06.2011
Skills
- Adaptability
- Time Management
- Task prioritization
- Attention to Detail
- Collaborative Teamwork
- Microsoft Office proficiency
Accomplishments
- Earned rapid promotions from Sales Associate to Assistant Manager and Manager
- Planned, coordinated, and executed two successful company photoshoots.
- Recognized on the College Dean’s List for two consecutive years
Timeline
Catering Server
CMP Staffing
06.2019 - 03.2020
Store Manager
True Human Hair
01.2019 - Current
Sales Associate
M&M Beauty Supply
11.2017 - 12.2018
High School Diploma - undefined
Mt. Alvernia High School
BBA - Computer And Information Systems Cybersecurity
Baruch College
Associates Degree - Business Administration
Manning's School