Tajeria Mason

Work History

Waffle House

03.2024 - Current

Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Answered customers' questions, recommended items, and recorded order information.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.

Fed Ex Ground

10.2023 - 03.2024

Loaded, unloaded, and moved material to and from storage and production areas.
Consistently lifted materials weighing as much as Number pounds.
Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
Reduced order processing times with streamlined picking, packing, and shipping procedures.
Enhanced order fulfillment accuracy, double-checking each order against its picking list.
Used handheld scanners to efficiently track and maneuver freight throughout distribution network.

Expeditors

10.2021 - 01.2023

Loaded and unloaded delivery trucks promptly for further distribution.
Prepared orders for shipment by picking, packing, and labeling merchandise.
Packaged and shipped orders accurately to promote safe and quick delivery to customers.
Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
Sorted and delivered materials to different work areas and staff.
Communicated with carrier representatives, arranging for special deliveries and shipment receipts.