Tajma Darlington
Miami
Summary
Professional with strong background in case management, prepared to make significant impact. Proven ability to collaborate with teams and adapt to changing needs. Skilled in client assessment, resource coordination, and crisis intervention. Reliable and results-focused, with commitment to achieving positive outcomes. Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
11
11
years of professional experience
2027
2027
years of post-secondary education
Work History
Case Manager
Camillus Health Concern
Miami
03.2023 - 03.2025
- Managed comprehensive casework while maintaining accurate, confidential documentation to meet regulatory and quality standards.
- Conducted thorough biopsychosocial assessments and developed individualized care plans with measurable goals and follow-up milestones.
- Coordinated care across multidisciplinary teams and external providers to ensure timely referrals and continuity of services.
- Monitored client progress, adjusted interventions based on outcomes, and prepared workload and quality assurance reports.
- Delivered evidence-based risk-reduction counseling in one-on-one sessions, supporting sustained behavior change.
- Built and sustained partnerships with community organizations to expand prevention outreach and improve program engagement.
- Used MicroSoft Word, Excel , Publisher and Spreadsheet
Linkage to Care Health Program Specialist
Health Choice Network
Doral
01.2022 - 12.2023
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Served as a reliable liaison between healthcare providers, families, and patients to ensure seamless coordination of care efforts.
- Prepared reports for workload and performed quality assurance.
- Implemented evidence-based risk reduction interventions within individual counseling sessions, leading to measurable behavior change among clients.
- Established strong relationships with community organizations, fostering collaboration on joint projects aimed at reducing local HIV infection rates.
- Enhanced community engagement by delivering targeted HIV prevention education and outreach initiatives.
- Created Microsoft Spreadsheet of clients for outreach purposes
- Developed health education materials for community outreach programs.
HIV Testing and Prevention Manager
Pridelines
Miami
03.2020 - 03.2022
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Served as a reliable liaison between healthcare providers, families, and patients to ensure seamless coordination of care efforts.
- Prepared reports for workload and performed quality assurance.
- Implemented evidence-based risk reduction interventions within individual counseling sessions, leading to measurable behavior change among clients.
- Established strong relationships with community organizations, fostering collaboration on joint projects aimed at reducing local HIV infection rates.
- Enhanced community engagement by delivering targeted HIV prevention education and outreach initiatives.
HIV Testing Counselor
Jessie Trice Community Health Center
Miami
04.2015 - 12.2018
- Led a team of professionals in planning, implementing, and evaluating innovative HIV prevention programs, promoting best practices across the organization.
- Conducted thorough needs assessments to inform evidence-based program development, enhancing service delivery quality and impact.
- Increased awareness of HIV testing services by organizing community events and campaigns focused on risk reduction and health promotion.
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Educated clients on available community resources, fostering a sense of empowerment and self-sufficiency.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Increased community engagement by implementing targeted outreach strategies and regularly participating in relevant events.
- Networked across Miami/Broward county to build new connections and make initial contacts with prospects.
- Expanded program reach by conducting research on emerging trends in community outreach methods, adapting strategies accordingly.
- Developed successful partnerships with local organizations for mutually beneficial collaboration and resource sharing.
Peer Navigator
Care Resource
Fort Lauderdale
02.2014 - 02.2015
- Led a team of professionals in planning, implementing, and evaluating innovative HIV prevention programs, promoting best practices across the organization.
- Conducted thorough needs assessments to inform evidence-based program development, enhancing service delivery quality and impact.
- Increased awareness of HIV testing services by organizing community events and campaigns focused on risk reduction and health promotion.
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Educated clients on available community resources, fostering a sense of empowerment and self-sufficiency.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Increased community engagement by implementing targeted outreach strategies and regularly participating in relevant events.
- Networked across Miami/Broward county to build new connections and make initial contacts with prospects.
- Expanded program reach by conducting research on emerging trends in community outreach methods, adapting strategies accordingly.
- Developed successful partnerships with local organizations for mutually beneficial collaboration and resource sharing.
Education
Bachelor of Science - Hospitality Management
DeVry University
Fort Lauderdale, FLSkills
- Customer service
- Event planning
- Hospitality management
- Team leadership
- Risk reduction
- Microsoft Word, Excel, Publisher and Spreadsheet
- Client assessment
- Technology Proficient
- Community outreach
- Problem-solving
- Case management
- Case documentation
- Active listening
- Documentation and reporting
- Conflict resolution
- Decision-making
- Relationship building
- Data Entry
Timeline
Case Manager
Camillus Health Concern
03.2023 - 03.2025
Linkage to Care Health Program Specialist
Health Choice Network
01.2022 - 12.2023
HIV Testing and Prevention Manager
Pridelines
03.2020 - 03.2022
HIV Testing Counselor
Jessie Trice Community Health Center
04.2015 - 12.2018
Peer Navigator
Care Resource
02.2014 - 02.2015
Bachelor of Science - Hospitality Management
DeVry University