Takara Youngblood
Hollywood,SC
Summary
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
23
23
years of professional experience
Work History
Manager
World Finance
Charleston, SC
07.2015 - Current
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Provided leadership during times of organizational change or crisis situations.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
Assistant Manager
Local Finance
Hollywood, SC
07.2014 - 07.2015
- Ensured compliance with safety regulations and company policies.
- Maintained up-to-date knowledge of company products and services.
- Collaborated with management on developing strategic plans for achieving business goals.
- Supervised daily operations including scheduling shifts, assigning duties.
Customer Service Representative
Iqor
North Charleston, SC
05.2013 - 07.2014
- Answered customer inquiries and provided accurate information regarding products and services.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Collected deposits or payments and arranged for billing.
Customer Service Representative
NCO
North Charleston, SC
03.2002 - 11.2009
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Answered inbound calls, chats and emails to facilitate customer service.
- Collected deposits or payments and arranged for billing.
- Surpassed sales goals through implementation of successful marketing strategies.
Education
High School Diploma -
West Ashley High School
Charleston, SC05-2001
Skills
- Expense Tracking
- Business Development
- Contract Management
- Staff Development
- Performance Management
- Business Administration
- Scheduling
Timeline
Manager
World Finance
07.2015 - Current
Assistant Manager
Local Finance
07.2014 - 07.2015
Customer Service Representative
Iqor
05.2013 - 07.2014
Customer Service Representative
NCO
03.2002 - 11.2009
High School Diploma -
West Ashley High School
Similar Profiles
Kristy AndersonKristy Anderson
Assistant Manager at World FinanceAssistant Manager at World Finance
Vanessa GarzaVanessa Garza
Manager at World FinanceManager at World Finance
Destiny DeeseDestiny Deese
Front Desk Customer Service Representative at World FinanceFront Desk Customer Service Representative at World Finance
Jorge TrejoJorge Trejo
Branch Manager at World FinanceBranch Manager at World Finance
Anya SmallsAnya Smalls
Team Leader at Bojangles' Famous Chicken 'n BiscuitsTeam Leader at Bojangles' Famous Chicken 'n Biscuits