Maliyah Jones
Valdosta ,GA
Summary
Dynamic Claims Representative with a proven track record at Lincare, adept in insurance claims review and fostering customer relationships. Excelled in processing claims efficiently, enhancing customer experience through effective communication and follow-ups. Skilled in Microsoft Office and interpersonal communication, achieving a high level of customer satisfaction and team collaboration.
Overview
1
1
year of professional experience
Work History
Claims Representative
Lincare
Valdosta, GA
05.2024 - 02.2025
- Processed high volumes of claims efficiently in a fast-paced setting.
- Conducted follow-ups on pending customer issues.
- Communicated timely and precise claim progress information to boost customer experience.
Education
Associate’s Degree In Criminal Justice - Criminal Justice
Savannah State University
Savannah, GA04.2028
Skills
- Microsoft office
- Insurance claims review
- Claims investigation
- Time management
- Team collaboration
- Decision-making
- Interpersonal communication
- Documentation review
- File management
- Conflict resolution
- Allocating claims
- Claims processing
- Customer service
- Attention to detail
- Active listening
- Critical thinking
- Teamwork and collaboration
- Eligibility determination
- Patient contact
- Proficient in software
- Account management
- Documentation skills
- Reporting skills
- Patient rapport
- Paperwork processing
Timeline
Claims Representative
Lincare
05.2024 - 02.2025
Associate’s Degree In Criminal Justice - Criminal Justice
Savannah State University