Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Takeya Thomas

Laurel,MD

Summary

Dedicated Medical Assistant with a strong foundation in delivering clinical and administrative support within diverse healthcare settings. Proven expertise in assisting with patient care, managing medical records, and optimizing office operations to enhance efficiency. Exceptional communication skills foster positive patient interactions, while adept multitasking abilities ensure seamless performance in fast-paced environments. Committed to contributing to high-quality patient care and operational excellence.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Lead Medical Assistant

Capital Digestive Care
05.2023 - 08.2025
  • Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
  • Ensured patient satisfaction by promptly addressing concerns, answering questions, and providing exceptional customer service.
  • Demonstrated expertise in phlebotomy, specimen collection, and basic laboratory testing procedures to support accurate diagnosis and treatment decisions.
  • Ensured timely follow-up care by contacting patients with test results and coordinating necessary appointments for further evaluation or treatment.
  • Precepted newly hired medical assistants to train each on office procedures and important tasks.
  • Documented patient information in EMR and prepared paperwork for medical staff.
  • Improved patient outcomes by closely monitoring vital signs, accurately documenting findings, and promptly reporting any abnormalities to supervising clinicians.
  • Promoted a positive clinic atmosphere by fostering open communication, actively participating in staff meetings, and providing constructive feedback on clinic operations.
  • Implemented effective inventory management strategies to ensure consistent availability of essential medical supplies for daily clinic operations.

Medical Assistant

Lifestream Health Ctr
08.2020 - 09.2022


  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.

Medical Assistant

Coastal Cardiology
05.2009 - 04.2019
  • Administer injections as directed by physician
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
  • Input information and update patients electronic medical records
  • Assist physician with cardiac catheterizations
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Employed specialized procedural knowledge and equipment to test and document patient cardiac activity.
  • Assisted physicians in identifying potential cardiac issues by providing thorough documentation and timely test results.

Education

Certified Medical Assistant -

Sanz School
03.2003

High School Diploma - undefined

Parkdale Senior High
05.2000

Skills

  • Proficient in clerical and computer skills
  • Proficient in ICD-10 coding
  • EMR / EHR
  • CPR
  • Problem-solving
  • Customer service
  • Teamwork and collaboration
  • Friendly, positive attitude
  • Multitasking
  • Dependable and responsible
  • Multitasking Abilities
  • HIPAA compliance

Certification

  • CMA - Certified Medical Assistant
  • CP - Certified Phlebotomist
  • BLS/CPR Certified

Timeline

Lead Medical Assistant

Capital Digestive Care
05.2023 - 08.2025

Medical Assistant

Lifestream Health Ctr
08.2020 - 09.2022

Medical Assistant

Coastal Cardiology
05.2009 - 04.2019

High School Diploma - undefined

Parkdale Senior High

Certified Medical Assistant -

Sanz School

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