Takeyah B. Curtis
Hampton,GA
Summary
Received recognition for my attention to detail and promptness. Also, I’ve always been complimented on my organization and being the one to always get the job done.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Department of Children and Family Services
10.2018 - Current
- Checked documents provided for validity.
- Provided case information.
- Approved or denied claims.
- Conducted interviews.
- Data entry.
Customer Service Representative for Blue Cross Blue Shield
Synergy Solutions
01.2011 - 08.2018
- Followed and maintained company policies
- Followed verbatim scripts and disclosures
- Verified and explained medical, dental, and prescription benefits to both members and providers
- Reviewed claims processing, resolved claims if possible, and submitted claims for further review if needed
- Assisted members with premium or billing questions
- Troubleshooted websites for members and providers
Education
GED - Medical Assistant
Turner Job Corps
Albany, Georgia12.2010
Skills
- Marketing
- Housekeeping
- Microsoft Word
- Type 50 wpm
- Adaptability
- Strong Work Ethic
- Time Management
- Communication
- Multitasking
- Prioritizing
- Organization
Certification
Certified Nursing Assistant, 04/01/12
Timeline
Customer Service Representative
Department of Children and Family Services
10.2018 - Current
Customer Service Representative for Blue Cross Blue Shield
Synergy Solutions
01.2011 - 08.2018
GED - Medical Assistant
Turner Job Corps
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