Takhmina Mussayeva

Worked with team to initiate new jobs within the agency

Developed project estimates with Creative team
Managed and maintain weekly internal and external status reports
Handled project work and provide support as requested by the team
Liaison between client and agency teams regarding project submissions and marketing campaigns

• Prepare room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates and utensils
• Help customers select food and beverages by presenting menu; offering cocktails; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions
• Keep kitchen staff informed by noting timing of meal progression
• Respond to additional patron requirements by inquiring of needs; observing dining process
• Maintain table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs
• Obtain revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host; returning change or credit card and signature slip to patrons
• Contribute to team effort by accomplishing related results as needed
• Provide welcoming phone greeting and following Guest ordering procedures
• Perform basic cleaning tasks as needed or directed by supervisor

Supported Intel strategy team by understanding cultural and consumer landscape; conducted secondary research on competitive analysis

Assisted in synthesizing trends and marketing analysis to provide strategic direction for POV’s.

Conducted study about Gen Z paradoxes by leveraging tools for secondary research and presented to the team.

Provided support and programmed questionnaire surveys for the targeted audience.

Assisted the team in analyzing and humanizing data.

Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.

Engaging with guests to ensure they're happy with food and service.

Responding to complaints and helping to resolve them.

Answering phone calls, taking reservations and answering questions.

A knowledge of the menu.

Helping out with other positions in the restaurant as needed.

Providing great customer service.