TAKHYLA BROWN
Jackson,MS
Summary
Goal-driven with professional work experience. Excellent communication, writing, critical thinking, problem-solving, and interpersonal skills developed through work experiences and educational history. Strives to exceed professional and personal expectations through learning and growing within any given opportunity.
Overview
5
5
years of professional experience
Work History
Community Support Specialist
Gateway Behavioral Health Services
02.2024 - Current
- Advocated on behalf of clients in various settings, securing necessary resources and services for their success.
- Enhanced client well-being by providing personalized support and resources tailored to individual needs.
- Streamlined administrative processes for increased efficiency within the organization''s service delivery systems.
- Provided crisis intervention when needed, utilizing de-escalation techniques and coordinating appropriate responses.
- Educated clients about available resources within the community, empowering them to make informed decisions about their care plans.
- Conducted assessments to determine clients'' needs, strengths, and potential barriers to success.
- Established trusting relationships with clients, fostering a supportive environment for growth and selfimprovement.
- Collaborated with multidisciplinary teams for comprehensive service delivery and improved client outcomes.
Retail Sales Associate
Rainbow Shops
07.2023 - 01.2024
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Conducted thorough product knowledge training sessions for new hires, ensuring they were well-equipped to serve customers effectively.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Resident Assistant (RA)
Mississippi College
08.2020 - 05.2022
- Enhanced resident satisfaction by promptly addressing concerns and resolving conflicts within the community.
- Organized social events for residents to foster a sense of community and belonging, resulting in increased resident retention.
- Collaborated with campus security to maintain a safe living environment for all residents.
Children's Tutor
In His Steps Ministry
08.2020 - 12.2020
- Established positive rapport with children, parents and staff in tutoring program.
- Maintained updated academic progress records.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Education
Master of Arts - Forensic Psychology
The Chicago School of Professional Psychology
05.2025
Bachelor of Science - Psychology
Mississippi College
Clinton, MS05.2022
Skills
- Customer Service
- Retail Sales
- Cash Register Operations
- Residential Support
- Student Leadership
- Documentation and Reporting
- Activity Planning
- Interpersonal Relationships
- Conflict mediation
- Behavioral support
- Client advocacy
- Individualized support
- Community outreach
- First aid and CPR
- Trauma-informed care
- Teamwork and collaboration
- Problem-solving
- Reliability
- Multitasking
- Active listening
- Effective communication
Timeline
Community Support Specialist
Gateway Behavioral Health Services
02.2024 - Current
Retail Sales Associate
Rainbow Shops
07.2023 - 01.2024
Resident Assistant (RA)
Mississippi College
08.2020 - 05.2022
Children's Tutor
In His Steps Ministry
08.2020 - 12.2020
Bachelor of Science - Psychology
Mississippi College
Master of Arts - Forensic Psychology
The Chicago School of Professional Psychology
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