Effective Assistant Property Manager offering excellent skills in customer service, telephone etiquette and issue response. Works cooperatively with property ownership, vendors and residents. Thorough understanding of housing laws and resident management.
Overview
2
2
years of professional experience
Work History
Community Director
The Liberty Group Apartment Staffing
10.2025 - Current
Oversaw facilities maintenance and repairs to improve resident quality of life.
Developed and implemented unique and engaging activities for residents.
Built relationships with residents, families and community.
Collaborated on development of first annual Wellness Resource Fair.
Responded promptly and effectively to out-of-hours emergencies such as maintenance needs and criminal incidents.
Led tours to highlight property features to prospective tenants and answer questions.
Prepared and processed applications, initial payments and security documentation for new residents.
Assistant Property Manager
Renoir Staffing
07.2025 - 10.2025
Posted policies and rules in common areas for tenant review.
Processed security deposit refunds.
Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
Resolved conflicts between tenants regarding noise, encroachments, and parking.
Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Kept accurate records of all resident and tenant correspondence.
Collected and maintained careful records of rental payments and payment dates.
Leasing Agent
FPI Management
01.2024 - 05.2025
Distributed and followed up on tenant renewal notices.
Invited prospects to fill out application upon completion of property tour.
Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
Toured property with prospective tenants and provided wealth of information in regards to its key features.
Kept meticulous records of correspondence between management and tenants.
Participated in property inspections to prepare for move-ins and move-outs.
Performed background, reference and credit checks as part of screening process of prospective tenants.
Collected monthly rent payments and other fees, always properly recording, and processing money.
Collected rent and tracked resident payments and information in computer system.