Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
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TAKITA SMITH

Macon,USA

Summary


As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Customer Service Representative/Machine Operator

Immi
10.2023 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.

Builder and machine operator and General labor

Down Rivers (qualified Staffing)
07.2021 - Current
  • To build products for customers like GP and Armstrong and to operate machinery in order to make product for the customers

Machine Operator

Wagner staffing/ kumho
10.2022 - 02.2023
  • I worked on site until I was injured on the job that caused me to have to have surgery.

Forklift Driver and Order Selector

Tyson
01.2018 - 06.2021
  • Duties: Operate forklift, select number of products and cases needed, stage pallets to correct truck locations. Logistics Specialist and shipping and receiving.

Position: Hand Assembly, Inspector and Machine Operator

YKK (Adecco)
01.2016 - 08.2018
  • Duties: Examine zippers, hand assemble sliders and operate machines to cut zippers.

General Laborer

Perdue Farms
01.2015 - 12.2016
  • Duties: slash chicken and operate x-ray machine to ensure bones were extracted.

Cashier/Sales Associate

Harbor Freight Tools
01.2013 - 12.2015
  • Duties: complete customer’s transactions, cash drawer maintenance, process returns of products, provide good customer service to customers and sale proficiencies for extended service plans and store memberships.

Education

Associate of Science - MEDICAL ASISTANT

Motte Technical College
Macon, GA
07.2014

Associates of Occupational Science - Biotechnology

Central Georgia Technical College
Macon, GA
03-2012

Post-Graduate Certificate - MEDICAL BILLING AND CODING

DeVry University
Chicago, IL
06-2025

Skills

  • Venipuncture
  • Assembly
  • Critical thinking
  • Shipping & Receiving
  • Active listening
  • Warehouse Experience
  • Customer service
  • Materials handling
  • Custodial experience
  • Sales
  • Triage
  • Customer Service Word Processor Power Point Excel Attention to detail Technical Order Selector and Processor Cash drawer maintenance Operate Copier/Printer/Fax Strong Mathematic skills Balance allocation Problem Solving Time Management Patience Interpersonal
  • Vital Signs
  • Commercial cleaning
  • Warehouse experience
  • Experience Administering Injections
  • Sanitation
  • Packaging
  • Phlebotomy
  • Typing
  • Forklift
  • Leadership
  • EMR Systems
  • Medical Records
  • Carpentry
  • Windows
  • Hand tools
  • Communication skills
  • Patient Care

Certification

  • First Aid Certification
  • BLS Certification
  • AHA Certification
  • AED Certification
  • Driver's License March 2022 to March 2026

Interests

  • Volunteering for community initiatives to give back to local communities and make a positive impact
  • I enjoy helping others and giving back to the community

Timeline

Customer Service Representative/Machine Operator

Immi
10.2023 - Current

Machine Operator

Wagner staffing/ kumho
10.2022 - 02.2023

Builder and machine operator and General labor

Down Rivers (qualified Staffing)
07.2021 - Current

Forklift Driver and Order Selector

Tyson
01.2018 - 06.2021

Position: Hand Assembly, Inspector and Machine Operator

YKK (Adecco)
01.2016 - 08.2018

General Laborer

Perdue Farms
01.2015 - 12.2016

Cashier/Sales Associate

Harbor Freight Tools
01.2013 - 12.2015

Associate of Science - MEDICAL ASISTANT

Motte Technical College

Associates of Occupational Science - Biotechnology

Central Georgia Technical College

Post-Graduate Certificate - MEDICAL BILLING AND CODING

DeVry University

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TAKITA SMITH