Takiyah Petersen
Schenectady,NY
Summary
Proven leader with a track record of enhancing team productivity and operational efficiency at Whole Food Market. Skilled in ethical leadership and compliance management, I excel in strategic planning and problem-solving, significantly improving company operations and customer satisfaction.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Associate Team Leader
Whole Food Market
Albany, NY
04.2021 - Current
- Assisted in recruitment efforts, interviewing candidates and determining best fits for the organization''s needs and culture.
- Contributed to strategic planning sessions aimed at improving overall company operations by providing insights from an Associate Team Leader perspective.
- Established streamlined processes for task delegation, enabling timely completion of responsibilities while reducing workload burdens on individual team members.
- Enhanced team productivity by implementing efficient project management strategies and setting clear goals.
- Resolved complex problems by employing critical thinking skills and collaborating with team members for effective solutions.
Order Writer
Whole Food Market
Albany, NY
10.2017 - 04.2021
- Developed strong relationships with vendors, fostering open communication lines for expedited issue resolution and streamlined order processing.
- Prioritized urgent orders efficiently without compromising accuracy or quality standards.
- Collaborated closely with the sales team to optimize order fulfillment, resulting in improved lead times and reduced backorders.
- Demonstrated exceptional problem-solving skills to resolve complex or unique customer orders, ensuring client satisfaction.
- Enhanced order accuracy by meticulously reviewing and verifying customer information and product specifications.
Supervisor
Whole Food Market
Albany, NY
06.2014 - 10.2017
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Facility Manager
Bryant Housing Partners
New York, NY
10.2008 - 04.2013
- Supervised staff of Number in day-to-day activities.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Enhanced safety standards by conducting regular facility inspections and addressing potential hazards promptly.
- Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.
- Oversaw finances and made recommendations to reach or exceed budget in unforeseen circumstances.
- Conducted inspections of facility grounds, external structure, systems and equipment.
- Conducted regular audits to maintain compliance with industry regulations and company policies, mitigating potential risks.
Education
GED -
William H Taft
The Bronx, NY08.1998
Skills
- Ethical Leadership
- Team Management
- Motivational Leadership
- Compliance Management
Certification
NYS Food Safety Manager Certification
Timeline
Associate Team Leader
Whole Food Market
04.2021 - Current
Order Writer
Whole Food Market
10.2017 - 04.2021
Supervisor
Whole Food Market
06.2014 - 10.2017
Facility Manager
Bryant Housing Partners
10.2008 - 04.2013
GED -
William H Taft