Summary
Overview
Work History
Education
Skills
Timeline
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Takrimul Islam

Van Nuys,CA

Summary

Results-driven college student seeking a challenging position in retail management to leverage my customer service and leadership skills, while contributing to the success of a dynamic organization. Eager to apply my experience in retail and management to drive operational efficiency and enhance customer satisfaction.

Overview

5
5
years of professional experience

Work History

Front Desk Associate

Pinz Bowling Alley
06.2020 - 11.2022
  • Providing above satisfaction customer service to all individuals and help them purchase their desired amenities
  • Up-sale extra bowling time to customers by showing them pricing and other benefits for time extensions
  • Arrange Buyout events and organize all necessary accommodations as well as the official transaction.

Event Coordinator

Gotham City Non-Profit
01.2020 - 01.2022
  • Track and record all donations collected daily from various events using an Excel Spreadsheet
  • Attend at least one event per day and aid with teaching sales pitches to new employees, along with evaluating the step-ups
  • Improved future events based on strengths and weaknesses of previous event plans.

Sales Representative Team Leader

Abercrombie & Fitch
01.2018 - 01.2020
  • Tracking daily sales based on how many units sold and profit made according to sales from the previous year
  • Investigated and resolved reported 100% of all customer issues for improved customer satisfaction
  • Perform initial and final cash count during opening and closing of the business.

Education

Bachelor of Science (B.S: Public Health) - Public Health

California State University
Northridge, CA
05.2024

Associate in Science (A.S. in Nutrition) - Nutrition

Santa Monica College
Santa Monica, CA
06.2021

High School Diploma -

Bravo Medical Magnet High School
Boyle Heights, CA
06.2018

Skills

  • Great Customer Service
  • Multitasking and Organization
  • Problem-Solving
  • Interpersonal Communication
  • Microsoft Excel
  • Operations Management
  • Fluent in English and Bengali

Timeline

Front Desk Associate

Pinz Bowling Alley
06.2020 - 11.2022

Event Coordinator

Gotham City Non-Profit
01.2020 - 01.2022

Sales Representative Team Leader

Abercrombie & Fitch
01.2018 - 01.2020

Bachelor of Science (B.S: Public Health) - Public Health

California State University

Associate in Science (A.S. in Nutrition) - Nutrition

Santa Monica College

High School Diploma -

Bravo Medical Magnet High School

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Takrimul Islam