Ta'kyia Ernest
Receptionist
Brooklyn,NY
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
8
8
years of professional experience
Work History
Dental Office Receptionist
Morgan Stanley
05.2023 - 09.2023
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained current and accurate medical records for patients.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
Internship Student
Morgan Stanley Children Hospital
07.2022 - 08.2022
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Sorted, organized, and maintained files.
- Interacted with customers by phone, email, or in-person to provide information.
- Answered and transferred incoming telephone calls, taking messages for various staff members.
- Delivered clerical support by handling range of routine and special requirements.
- Provided clerical support, addressing routine, and special requirements.
Babysitter
Private Babysitting
11.2015 - 06.2020
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Communicated with parents regarding children's progress and development, raising any issues.
Education
High School Diploma -
Achievement First University Prep
Brooklyn, NY06.2022
Skills
- Critical Thinking
- Medical Information Software
- HIPAA Guidelines
- Patient Callbacks
- Referral Verification
- Medical Records Management
- Front Desk Operations
- EMR Systems
- Product Knowledge
- Luxury Apparel
- Planning Physical Activities
- Maintaining Safe Environment
- Following Directions
- Child Development
Languages
Bengali
Native or Bilingual
Timeline
Dental Office Receptionist
Morgan Stanley
05.2023 - 09.2023
Internship Student
Morgan Stanley Children Hospital
07.2022 - 08.2022
Babysitter
Private Babysitting
11.2015 - 06.2020
High School Diploma -
Achievement First University Prep
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