Summary
Overview
Work History
Education
Skills
Timeline
Generic

Takyra Collins

Raleigh,NC

Summary

Goal-oriented professional with extensive experience in supporting daily operations and leading teams in high-pressure warehouse settings. Expertise in shipping and receiving processes, emphasizing safety, efficiency, and quality control. Recognized for effective leadership and problem-solving skills that enhance team motivation and operational performance.

Overview

5
5
years of professional experience

Work History

Process Assistant

Amazon
Durham, NC
12.2023 - Current
  • Recommended solutions to optimize processes by identifying key improvement areas.
  • Inspected warehouse conditions to identify hazards and enhance safety measures.
  • Managed daily operations, including personnel scheduling and task assignments.
  • Supervised over 15 employees in warehouse operations to ensure efficient workflow.

Customer Service Associate

Hertz Car Rental
Raleigh, North Carolina
05.2022 - 10.2022
  • Demonstrated active listening skills when responding to customer questions and complaints.
  • Resolved customer inquiries in a timely manner.
  • Greeted customers and identified their needs.
  • Managed multiple tasks simultaneously while maintaining accuracy and attention to detail.

Warehouse Worker

Amazon
Morrisville, NC
08.2020 - 05.2022
  • Inspected incoming shipments to identify damage and discrepancies.
  • Adhered to established guidelines for accurate order picking.
  • Assisted with packaging and labeling products for efficient shipment.

Education

Some College (No Degree) - Sterile Processing

Wake Technical Community College
Raleigh, NC

Skills

  • Effective communication
  • Problem solving
  • Interpersonal skills
  • Coaching and mentorship
  • Adaptability

Timeline

Process Assistant

Amazon
12.2023 - Current

Customer Service Associate

Hertz Car Rental
05.2022 - 10.2022

Warehouse Worker

Amazon
08.2020 - 05.2022

Some College (No Degree) - Sterile Processing

Wake Technical Community College