Tala Nayfeh
Mercer Island
Summary
Motivated and adaptable business graduate with international experience and a strong foundation in operations, customer experience, and team support. Skilled in fast-paced environments, communication, and process coordination. Eager to contribute to a mission-driven team and grow within a stable, impact-focused company like Costco.
Overview
8
8
years of professional experience
Work History
Front of House Employee
Din Tai Fung
04.2024 - Current
- Support high-volume restaurant operations by coordinating food delivery between kitchen and guests.
- Maintain accuracy, speed, and professionalism in a fast-paced environment.
- Strengthen teamwork and communication while contributing to efficient guest service.
Server
Ixchel
12.2023 - 05.2024
- Supported successful launch of a high-end restaurant in Chelsea by assisting operations and team coordination.
- Handled high-pressure service with precision and care; developed strong multitasking and guest interaction skills.
Server
Kura Sushi
09.2021 - 12.2021
- Delivered high-quality customer service while managing multiple tables in a fast-paced setting.
- Collaborated with team members to streamline service and enhance guest satisfaction.
Crew Member
Chick-fil-A
09.2017 - 09.2021
- Developed strong customer service, teamwork, and leadership skills in a high-volume environment.
Education
Bachelor of Arts - Business Management (Entrepreneurship)
University of Westminster
London United Kingdom07.2024
International Year One - Business
Kaplan International College London
08.2022
University of Washington
Bothell, WA12.2021
Skills
- Business operations and customer service
- Fast-paced teamwork and process coordination
- Clear communication and conflict resolution
- Proficient in Microsoft Excel, Google Suite, basic Tableau
- Fluent in English; conversational German and Arabic
- Strong adaptability and attention to detail
LANGUAGES
English, basic Arabic and German.
Awards
Kaplan Pathways Award received for academic performance during the International Year One in Business program at Kaplan International College London, The University of Washington Dean’s List Dean’s List recipient for all three quarters that I attended the University of Washington
Timeline
Front of House Employee
Din Tai Fung
04.2024 - Current
Server
Ixchel
12.2023 - 05.2024
Server
Kura Sushi
09.2021 - 12.2021
Crew Member
Chick-fil-A
09.2017 - 09.2021
Bachelor of Arts - Business Management (Entrepreneurship)
University of Westminster
International Year One - Business
Kaplan International College London
University of Washington
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