Talasha Day
Marietta
Summary
Experienced Leasing Consultant with a successful sales, customer service, and social media marketing background. Achieves exceptional results by increasing lease signings and maintaining high property standards. Committed to driving community satisfaction and improving property visibility through innovative marketing strategies.
Overview
7
7
years of professional experience
Work History
Assistant Property Manager
Peak Living
Cartersville, GA
09.2024 - Current
- Executed preventive maintenance schedules for prolonged property longevity.
- Strengthened tenant retention with timely communication regarding property updates.
- Delegated responsibilities effectively to maximize team strengths.
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Processed applications efficiently by conducting thorough background checks and verifying references to select qualified tenants.
- Showed apartments to potential tenants and answered questions regarding community.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
Sales Associate
TCC Verizon
Hampton, Georgia
11.2023 - 07.2024
- Assist customers with product selection and purchases, achieving monthly sales targets consistently
- Provide excellent customer service, resulting in high customer satisfaction and repeat business
- Maintain product knowledge and stay updated on new offerings, enhancing sales effectiveness
- Handle cash transactions and manage inventory, ensuring accuracy and efficiency in operations
- Assist with training new associates
Assistant Property Manager
Horizon
Marietta, GA
03.2023 - 10.2023
- Managed tenant relations and lease agreements, achieving 95% occupancy through effective communication
- Promoted property via social media, driving increased engagement and inquiries
- Conducted tours for prospective residents, processed new applications, ensuring smooth onboarding
- Resolved resident issues, maintained positive rapport, enhancing community satisfaction
- Inspected property to ensure standards were met
Leasing Consultant
IRT Living
Kennesaw, GA
07.2022 - 03.2023
- Conducted property tours and facilitated lease agreements, boosting lease signings significantly
- Inspected apartments to ensure rental readiness, maintaining high property standards
- Resolved resident issues promptly to sustain positive community relations
- Kept leasing office clean and well-stocked, ensuring a professional environment
- Managed social media platforms to enhance property visibility and engagement
Leasing Consultant
Bluestone
Raleigh, NC
11.2021 - 07.2022
- Facilitated property tours and lease signings, achieving high occupancy rates and tenant satisfaction
- Managed tenant inquiries and maintenance requests, ensuring prompt resolution and improved retention
- Conducted market research to optimize rental pricing, resulting in increased revenue and competitive positioning
- Regularly inspected property to maintain cleanliness and appeal
Office Assistant
AHT Calls
Raleigh, NC
05.2019 - 12.2021
- Managed office supplies, reducing costs by 12% while ensuring availability
- Coordinated schedules and appointment times
- Handled incoming calls and emails, improving response time by 18%
- Processed and filed documents, ensuring 99% accuracy
- Managed online stores and created websites
Trainer
Chickfila
Raleigh, NC
07.2018 - 07.2019
- Trained new team members, ensuring adherence to company standards, resulting in improved service quality
- Developed training materials, enhancing learning efficiency and team performance
- Resolved customer issues promptly, boosting satisfaction and retention rates
- Collaborated with management to identify training needs, leading to more effective staff development
- Monitored trainee progress, providing feedback and support to achieve measurable improvements
Education
Notary Public -
Wake Technical Community College
Raleigh, NC03.2021
High School Diploma -
Discovery K12
Raleigh, NC10.2020
Skills
- Sales
- Customer Service
- Social Media Marketing
- Property Inspection
- Tenant Relations
- Training
- Project Management
- Data Analysis
- Event Planning
- Negotiation
- Market Research
- Leadership
- Communication
- Time Management
- Customer Relationship Management
- Conflict Resolution
- Yardi
- OneSite
- Entrata
- Microsoft
Hobbies and Interests
- Digital art
- Marketing
- Photography
- Writing
Personal Information
Age: 21
Timeline
Assistant Property Manager
Peak Living
09.2024 - Current
Sales Associate
TCC Verizon
11.2023 - 07.2024
Assistant Property Manager
Horizon
03.2023 - 10.2023
Leasing Consultant
IRT Living
07.2022 - 03.2023
Leasing Consultant
Bluestone
11.2021 - 07.2022
Office Assistant
AHT Calls
05.2019 - 12.2021
Trainer
Chickfila
07.2018 - 07.2019
Notary Public -
Wake Technical Community College
High School Diploma -
Discovery K12
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