Performance oriented and confident professional with 20+ years of legal, administrative and management experience. To acquire a career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
Overview
22
22
years of professional experience
Work History
Administrative Assistant Probate Clerk
Fairfax Circuit Court
3 2019 - Current
Implement strategies on policy development processes and management improvement supporting Fairfax Circuit Court
Work with a team of probate clerks and other courtroom officials, by developing and coordinating organizational awareness of probate court files, estates, and guardianship matters, that involves understanding of complex business industry and data challenges
Develop and implement public notices, strategies by analyzing business processes by preparing court documents
Identify organization product team activities for business processes efforts to ensure improvements are reviewed on a continued basis for qualitative improvements
Variety of topics are presented or explained to an audience that consist of judges, clients and other court officials
Provide directions, and process probate court cases for Fairfax Circuit Court including decedent’s estate, trust and guardianship
Work with a team of judges and clients and out of state probate clerks and others to review and respond to inquiries from the public and schedule documentation needed for hearings
Coordinate and arrange appointments with counsel and other professionals as required by Virginia statute
Adhere to all applicable rules, pertinent laws, statutes and rules of practice, and instructions when responding to public inquiries
Provide clerical assistance when receiving payments, certified mail notices and assist clients in completing appropriate paperwork for probate case flow
Review and log in all digital documentation and/or records for adoptions, file hearings and other matters for the court
Screen incoming telephone calls, and assist with office mail and files distribution.
Served as the Administrative Assistant Civil Supervisor, directly overseeing and monitoring the overall accomplishment of assigned duties, planning and responsibilities of Fairfax Circuit Court
Led a team of 10 clerical/accounting personnel to oversee and review administrative policies, procedures and methods to improve office practices
Expert advisor to team on program budget entries, change orders and accruals as the Civil intake Supervisor for key processed journals
Briefed regulation on basic accounting principles and budget to the management executive work unit functional area according to administrative policy for the work unit
Leads Civil intake missions and recommends procedural changes for complex activities
Foster communication and interaction personnel to execute the overall mission
Developed and managed county policies to include outside institutions, dissimilar operation units within the county, on the basic principles of methods of a professional field
Chaired weekly meetings with the team to assess employee development and hold training sessions in areas of concerns when needed
Provided guidance and advice to the team for a resolution of mission critical problems, policies and procedures
Independently planned, programmed and set immediate and long-range goals to include effective management of court processes
Utilized accounting database to develop and integrate financial capabilities to support the mission
Managed and produced quarterly analysis and/or reports reflecting open and closed cases
Identified and implemented measures enhancing the efficiency and productivity of departmental operations
Established priorities and prepared schedules for timely processing of work
Planned, organized, and directed the implementation of county policies
Trained and provided established goals to word processing staff by answering questions to attain the best course of action for my employees
Briefed general policy guidance to assist employees to expedite Guardianship, conservator, Petitions, and appeals for the court
Maintains contact with other groups and organizations performing related work and coordinates new ideas and developments.
Administrative Assistant IV
Fairfax Circuit Court/Civil Intake/SME
04.2013 - 03.2016
Served as the advisor and Acting Supervisor representative for Fairfax Circuit Court Civil Intake
Coordinated, implemented, and administered specific activities related to all aspects of the clerical and accounting section with minimal supervision
Provided guidance and direction to employees within the Civil Intake Division by completing project assignments, schedules and monitoring working arrangements
Managed coordination and execution of complex actions while serving as the supervisor
Provided a consistent daily presence to employees, to include attorneys, judges and citizens
Review and update information and customers data to provide support in identifying domestic case files processing and managing initial law for the court
Obtained resources and ways to help coordinate services for court officials and citizens for court records and statistical information
Handles confidential information and a high value of documentation that’s recorded into the Word document using a database
Direct, develop and perform all Clerical/accounting operations to involve planning, coordination and evaluating the execution of the duties as the acting supervisor for the civil intake
Brief upper management on process on issues and concerns that affect the Civil intake section pertain to Virginia Coding
Monitored unit accounting processes unique accounting functions that have department-wide impact, for legal and safety implications
Effectively accomplish project goals established within the guidelines regarding executive work, operational procedures and issues
As the front-end supervisor, I oversaw, monitored accounting/clerical employees within the departments by providing proper training to employees
Initiated customer service, leadership training for new hires and existing staff professionals
Multi-task, and analyze case data for accurate filing and effective case management
Exercises discretion in administrative policy interpretation, when performing unique accounting functions that have department-wide impact
Explain and interpret policies as they apply to unique situations with potential legal and safety implications.
Administrative Assistant III
Fairfax Circuit Court/ Civil Intake Division
07.2010 - 04.2013
Created and implemented a process to oversee and review more accurate issues and concerns in referencing their client cases
Assisted other team members as needed by providing assistance to the public while assisting attorneys with court related questions
As a clerk for the Civil Intake Division, Circuit Court, I am responsible for processing all Garnishments and handling all Garnishment related questions from the court attorneys and the public
Analyzed and made appropriate recommendations to Civil Division Company policies for compliance
Responsible for filing fees for lawsuits and other courts action
Monitored and assisted with petitions for new guardianship and adoption for the court
Issued court dates to customers for name changes, garnishments, and habitual offenders
Receives, distributes and processes all mail and court documents coming into the Intake Division for the Circuit Court
Responsible for assigned cash drawer and filing fees for lawsuits and other various court actions
Logged in telephone calls that’s received by annotating logs with time and dates.
Administrative Assistant II
Fairfax Circuit Court/ Records Management
09.2002 - 07.2010
As the Administrative Assistant, I managed all administrative and operational aspects of an office environment
Reviewed, analyzed and provided detailed reports and comments on court related crises for Virginia Court of Appeals timely
Coordinated and scheduled tripled sealed court documents to different, court, state and countries
Prepared all transfers of venues cases timely
Followed up on all routine and non-routine tasks
Coordinated schedules, reports, correspondence, on detailed technical guidance and documentation for indexing courts orders, and restricted license operators to the assigned judge
Followed up on all routine and non-routine tasks supporting records management
Trained office staff on multiple principals and work to execute new office procedures, supporting, identifying and meeting court goals and filing case files
Utilize office computers to enter case files, court orders and petitions into a database for accountability
Collaborates with staff members, public service counters and other government agencies when performing phone duties and receiving visitors
Authored memorandum, prepared reports, correspondence and other forms of documentation as Deputy County Clerk
Assisted the public, attorneys, law clerks and law enforcement officials in person at the civil counter, through mail or by phone and provided services and information pertaining to particular cases; duties included: copying and date stamped documents for files and indexing orders received from judge’s chambers.
Education
AS in Administration of Justice -
Northern Virginia Community College
Woodbridge, VA
Diploma - undefined
Woodbridge Senior High School
Woodbridge, VA
Skills
Detailed Oriented
Time Management
Customer Service
Record Keeping
Multitasking
Data Collection/Analysis
Training/Development
Strategic Planning
Process Improvement
Cash Handling
Accounting software
Additional Information
Assisted with the preparation and implementation of the newest version of the Fairfax County Circuit Court’s Case Management System- Full Court Enterprise, Assisted with the preparation of the upcoming Advanced Civil Enforcement System (ACES), Assist with the preparation and implementation of File Trail, JSI (Justice Systems Inc.) Users Conference- Portland Oregon- August 2013, Albuquerque NM- Full Court Enterprise Train the Trainer- November 2013, JSI (Justice Systems Inc.) Users Conference- Crystal City, VA – August 2016, Various other supervisory, management and customer service classes offered through Fairfax County, Training: Microsoft Word, PowerPoint, Microsoft Excel, Access, Mainframe, CPAN, File Trail, Velocity, Focus, Full Court Enterprise and Outlook
Court Service Officer at Florida State Court System 7TH Judicial Circuit CourtCourt Service Officer at Florida State Court System 7TH Judicial Circuit Court