Talazja Medina
Corona,CA
Summary
Dedicated individual with hands-on experience in and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
22
22
years of professional experience
Work History
Billing Coordinator
Baghouse and Industrial Sheet Metal Services Inc
Corona, CA
08.2021 - Current
- Managed billing inquiries and resolved discrepancies to ensure timely payments.
- Coordinated invoicing processes, maintaining accuracy in financial records and documentation.
- Streamlined billing procedures, improving efficiency in payment processing workflows.
- Trained new staff on billing software and procedural best practices for optimal performance.
- Answered telephone and in person inquiries with friendly demeanor and full knowledge of billing department processes.
- Established clear communication channels between departments to promote seamless coordination in all aspects of the billing process.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Generated monthly billing and posting reports for management review.
- Collaborated with customers to resolve disputes.
Administrative Assistant
Baghouse
Ontario, CA
10.2015 - 08.2021
- Made copies, sent faxes and handled all incoming and outgoing correspondence.
- Organized files, developed spreadsheets, faxed reports and scanned documents.
- Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
Server
Red Lobster
Ontario, CA
04.2015 - 01.2016
- Delivered exceptional customer service in high-pressure dining environment
- Wrote patrons' food orders on order slips, memorized orders, and entered orders into computers for transmittal to kitchen staff.
- Set up banquet tables.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Coordinated food and beverage orders to ensure timely service.
Assistant Manager
Jack In The Box
Riverside, CA
10.2004 - 04.2015
- Managed the day-to-day tactical and long-term strategic activities within the business.
- Conducted cost, schedule, contract performance, variance and risk analysis.
- Scheduled and directed staff in daily work assignments to maximize productivity.
- Optimized profits by controlling food, beverage and labor costs on a daily basis.
- Consistently obtained highest rating from the county health department.
Education
High School Diploma - General Education
High School
Riverside, CA, United States01-2005
Skills
- Excel spreadsheets
- Time management
- Strong problem solver
- Filing and data archiving
- Dedicated team player
- Strong interpersonal skills
- Meticulous attention to detail
- Deadline oriented
- Audit support
- File management
- Data entry proficiency
- Billing cycle management
- 10-key data entry
Timeline
Billing Coordinator
Baghouse and Industrial Sheet Metal Services Inc
08.2021 - Current
Administrative Assistant
Baghouse
10.2015 - 08.2021
Server
Red Lobster
04.2015 - 01.2016
Assistant Manager
Jack In The Box
10.2004 - 04.2015
High School Diploma - General Education
High School