Taleea Hicks
Crawfordville,USA
Summary
Results-driven administrative and operations professional experienced in overseeing daily office functions, coordinating projects, and supporting leadership in fast-paced environments. Demonstrates professionalism and integrity while maintaining positive, solution-focused relationships with internal teams, management, vendors, and external partners. Skilled in office management, documentation oversight, and workflow coordination. Known for strong communication, sound judgment, and the ability to improve processes while managing competing priorities and ensuring compliance with organizational standards.
Overview
5
5
years of professional experience
2021
2021
years of post-secondary education
Work History
Administrative Assistant ll
Division Of Vocational Rehabilitation
Tallahassee, Florida
04.2025 - Current
- Implemented office procedures to streamline administrative tasks and improve efficiency.
- Supported team projects by gathering, compiling, and distributing relevant information.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Collaborated with cross-functional teams to enhance service delivery efficiency.
- Drafted reports summarizing findings from operational reviews and strategic initiatives.
- Monitored progress on projects through regular meetings with stakeholders and provided updates on status.
MEMBER SERVICE REPRESENTATIVE
Talquin Electric Cooperative
Crawfordville, Fl
09.2024 - 04.2025
- Assisted members with online banking setup and troubleshooting technical issues related to their accounts.
- Handled sensitive and confidential information with discretion to maintain department security.
- Processed incoming documents and ensured timely data entry completion.
- Analyzed data and reports to identify patterns and trends in investigative findings.
SUPPORT SPECIALIST
Florida Department of Education
Tallahassee, Fl
06.2023 - 09.2024
- Provide direction to contacts with oversight in specialized areas that provide help to school districts, parents and students.
- First point of contact for concerned callers with questions in regard to student services for the state of Florida.
- Data entry as well as managing projects by preparing and revising documents and paperwork for state government routing system.
- Member of the Electronic Medicaid Administrative Claiming System (EMACS) with the University of South FLorida contracted through FLDOE.
- Responsible for tracking, analyzing and organizing large quantities of data submitted by school districts for Medicaid reimbursement claims.
OFFICE PARAPROFESSIONAL
Crawfordville Elementary School
Crawfordville, Fl
08.2022 - 06.2023
- Copied and prepared paper files for all staff.
- Stand in teacher on short notice for grades K through 5.
- Coordinator for a student club called The Odyssey of the Mind.
- Greeted visitors upon arrival and directed guests to appropriate faculty.
- Proficient in Microsoft Office Suite, including Word, Excel, and Outlook.
- Collected, sorted and delivered mail for staff members.
LEAD TEACHER
Little Avid Learners
Crawfordville, Fl
04.2022 - 08.2022
- Developed and implemented strategies to improve student learning outcomes.
- Organized activities to promote physical, mental and social development of each child.
- Responsible for keeping an organized itinerary to maintain a successful day for the entire classroom.
- Documenting, logging and tracking data throughout the day to produce end of day results.
- Followed licensing guidelines and facility standards to optimize daily care of children.
- Mentored new teachers on the development of lesson plans and classroom management strategies.
CLASSROOM PARAPROFESSIONAL
Wakulla Education Center
Crawfordville, Fl
03.2021 - 02.2022
- Developed positive relationships with students through encouragement, guidance, and reinforcement of appropriate behaviors.
- Utilized effective communication skills to collaborate with teachers, administrators, parents and staff.
- Assisted in the delivery of instruction according to IEPs or 504 Plans by providing one-on-one or small group assistance.
- Helped teachers manage student behavior in the classroom through positive reinforcement techniques.
Education
High School Diploma -
Wakulla High School
CrawfordvillePart Time -
Tallahassee State College
Tallahassee, FLSkills
- Office management
- Cross-functional collaboration
- Time management
- Adaptability
- Computer proficiency
- Data collection
References
- Alena Crawford, Crawfordville Elementary, 850-926-3641
- Louis Hernandez, Wakulla Educational Center, 850-926-8111
- Andrew Weatherill, Student Support Services, 850-245-7840
Timeline
Administrative Assistant ll
Division Of Vocational Rehabilitation
04.2025 - Current
MEMBER SERVICE REPRESENTATIVE
Talquin Electric Cooperative
09.2024 - 04.2025
SUPPORT SPECIALIST
Florida Department of Education
06.2023 - 09.2024
OFFICE PARAPROFESSIONAL
Crawfordville Elementary School
08.2022 - 06.2023
LEAD TEACHER
Little Avid Learners
04.2022 - 08.2022
CLASSROOM PARAPROFESSIONAL
Wakulla Education Center
03.2021 - 02.2022
High School Diploma -
Wakulla High School
Part Time -
Tallahassee State College