Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Talen Neel

North Las Vegas,NV

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

3
3
years of professional experience

Work History

Guest Advocate

Target
06.2023 - Current
  • Enhanced productivity levels by anticipating needs and delivering outstanding support.
  • Optimized store operations by assisting with opening or closing procedures as needed.
  • Ensured product availability by restocking shelves and organizing merchandise displays for easy access.
  • Cross-trained and backed up other customer service managers.

Front/Back of House Team Member

Chic-Fil-A
08.2021 - 06.2023
  • Contributed positively towards maintaining high health code standards through diligent cleaning practices.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Observed diners to respond to additional requests and determine when meal completed.
  • Assisted in boosting restaurant sales by upselling menu items and promoting daily specials to guests.
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
  • Monitored food temperature, discarding items not stored correctly.
  • Bussed tables, washed dishes and organized kitchen for prompt service.
  • Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.

Education

High School Diploma -

Derby High School
Derby, KS

High School Diploma -

Nevada Learning Acadamy -Distant Learning/Scholar
Las Vegas
05.2024

High School Diploma -

Legacy High School
North Las Vegas, NV
08.2023

Skills

  • Reservation Processing
  • Customer Service
  • Needs Assessment
  • Process Improvement
  • Ability to work under pressure
  • Works as a team player
  • Brand representation
  • Detail Oriented

Additional Information

Extracurricular activities:

*Currently Lions Club, as a Leo member-Help with preparing and feeding Las Vegas homeless etc.

*Worked with Special Education students for 4 years at Derby High School-2019-2023

*Coached Special Ed basketball for 2 years, oversaw practices and games-2021-2023

*Refereed female flag football at Wichita State University and for Derby Junior Football-2020-2023

Timeline

Guest Advocate

Target
06.2023 - Current

Front/Back of House Team Member

Chic-Fil-A
08.2021 - 06.2023

High School Diploma -

Derby High School

High School Diploma -

Nevada Learning Acadamy -Distant Learning/Scholar

High School Diploma -

Legacy High School

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Talen Neel