Talia Bennett
Oklahoma City,OK
Summary
I’m a very determined person who is not perfect but willing to try new things not opposed to council whether good or bad just eager to learn and grow!
Overview
7
7
years of professional experience
Work History
Receptionist
Norman regional hospital
Oklahoma City
01.2023 - Current
- Fax and request medical recordsDo refill requestsRun patients insuranceScheduling/rescheduling/cancellationConfirm appointments
Assistant Store Manager
Kids Footlocker
09.2021 - 01.2023
- I was in charge of opening and closing the store, as well as reconciling cash drawers and making bank deposits
- Created and managed schedules to ensure that required areas were covered and that customer service demands were met
- Instructed and coached team members on how to maintain high levels of productivity and performance
- Hired, trained, and mentored staff to maximize effectiveness.
PSR - Patient Service Representative
INTEGRIS Health
Oklahoma City, OK
02.2018 - 08.2021
- Provided customer service by meeting and greeting patients and visitors
- Compiled and recorded medical charts, reports, and correspondence
- Interviewed patients to complete insurance and privacy forms
- Received insurance co-pay payments and post amounts paid to patient accounts
- Scheduled and confirmed patient appointments, check-ups and physician referrals
- Implement safety practices by making sure patients and visitors are free from falls and other hazards
- Notified patients with any changes that may have occurred within our office that may affect appointment times
- Communicated with the doctor if patient’s needs prescriptions refilled or if patients has any health concerns.
Third Key Supervisor
Adult Foot Locker
01.2018 - 04.2020
- Was in charge of opening and closing the store, as well as reconciling cash drawers and making bank deposits
- Created and managed schedules to ensure that required areas were covered and that customer service demands were met
- Instructed and coached team members on how to maintain high levels of productivity and performance
- Hired, trained, and mentored staff to maximize effectiveness.
Caretaker
Grace Living Center
- I was in charge of monitoring patient’s daily living
- I helped prepare meals, made sure medication was taken on time and assists with showers.
Assistant Manager
Plato’s Closet
- My job duties were making sure the store was up to date, daily goals were met, monthly staff meetings were held going over any changes, completing inventory, making sure payroll was submitted bi-weekly and making customers’ needs were met as well as staff.
Education
Some college (No degree) - Anatomy and physiology and medical terminology
Epic Charter Schools
Oklahoma City, OKMetro Technology Centers
Oklahoma City, OKSkills
- Multitasking
- Sales and marketing
- Communications
- Customer service
- Leadership
- Time management
Timeline
Receptionist
Norman regional hospital
01.2023 - Current
Assistant Store Manager
Kids Footlocker
09.2021 - 01.2023
PSR - Patient Service Representative
INTEGRIS Health
02.2018 - 08.2021
Third Key Supervisor
Adult Foot Locker
01.2018 - 04.2020
Caretaker
Grace Living Center
Assistant Manager
Plato’s Closet
Some college (No degree) - Anatomy and physiology and medical terminology
Epic Charter Schools
Metro Technology Centers