Talia Jacobus
Dallas,TX
Summary
- Collaborates with others
- Commended for displaying a professional attitude with compassion
- Professional hospitality worker, ready to excel in fast-paced environment.
- Proven track record in ensuring exceptional customer service and satisfaction.
- Strong focus on teamwork and adaptability, consistently meeting changing needs.
- Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace.
- Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
13
13
years of professional experience
Work History
Fine Dining Server
Steve Fields
Plano, TX
03.2018 - Current
- Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Treatment Coordinator
North Garland Dental
Garland, TX
12.2017 - 03.2018
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
Server
Fatted Calf
Rockwall, TX
01.2017 - 12.2017
- Customer service
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Fine Dining Server
Silver Fox Steakhouse
Richardson, Texas
01.2012 - 06.2015
- Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
- Skillfully juggled multiple tasks simultaneously while remaining calm under pressure during busy shifts.
- Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
- Maximized upselling opportunities by promoting daily specials or premium menu items without being overtly salesdriven.
- Managed sections for smooth flow of guests and orders.
- Trained new servers on fine dining etiquette and company standards, improving overall team performance.
Education
No degree - General
High School Diploma - General
06.1999
Honor roll
Skills
- Customer and Personal Service
- Social Perceptiveness
- Time Management
- Active Learning
- Skilled Communicator
Timeline
Fine Dining Server - Steve Fields
03.2018 - Current
Treatment Coordinator - North Garland Dental
12.2017 - 03.2018
Server - Fatted Calf
01.2017 - 12.2017
Fine Dining Server - Silver Fox Steakhouse
01.2012 - 06.2015
Washougal High School - High School Diploma, General
Clark College - No degree, General