Summary
Overview
Work History
Education
Skills
Timeline
Talia Jacobus

Talia Jacobus

Dallas,TX

Summary


  • Collaborates with others
  • Commended for displaying a professional attitude with compassion
  • Professional hospitality worker, ready to excel in fast-paced environment.
  • Proven track record in ensuring exceptional customer service and satisfaction.
  • Strong focus on teamwork and adaptability, consistently meeting changing needs.
  • Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace.
  • Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

13
13
years of professional experience

Work History

Fine Dining Server

Steve Fields
Plano, TX
03.2018 - Current
  • Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Treatment Coordinator

North Garland Dental
12.2017 - 03.2018
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.

Server

Fatted Calf
01.2017 - 12.2017
  • Customer service
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Fine Dining Server

Silver Fox Steakhouse
Richardson, Texas
01.2012 - 06.2015
  • Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
  • Skillfully juggled multiple tasks simultaneously while remaining calm under pressure during busy shifts.
  • Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
  • Maximized upselling opportunities by promoting daily specials or premium menu items without being overtly salesdriven.
  • Managed sections for smooth flow of guests and orders.
  • Trained new servers on fine dining etiquette and company standards, improving overall team performance.

Education

No degree - General

Clark College, Vancouver, WA

High School Diploma - General

Washougal High School, Washougal, WA
06.1999
Honor roll

Skills

  • Customer and Personal Service
  • Social Perceptiveness
  • Time Management
  • Active Learning
  • Skilled Communicator

Timeline

Fine Dining Server - Steve Fields
03.2018 - Current
Treatment Coordinator - North Garland Dental
12.2017 - 03.2018
Server - Fatted Calf
01.2017 - 12.2017
Fine Dining Server - Silver Fox Steakhouse
01.2012 - 06.2015
Washougal High School - High School Diploma, General
Clark College - No degree, General

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Talia Jacobus