Summary
Overview
Work History
Education
Skills
Interests
Work Preference
Work Availability
Timeline
Hi, I’m

Talia Shanti Grossman

New York,NY
Talia Shanti Grossman

Summary

Seasoned waitress with a successful track record in fast-paced dining environments. Recognized for delivering top-notch customer service, maintaining cleanliness standards, and skillfully managing table turnover to increase efficiency. Proven ability to handle high-pressure situations while ensuring a high level of customer satisfaction. Instrumental in improving customer retention rates through consistent delivery of quality service. Dedicated and hardworking employee with strong customer service, multitasking, and time management skills. Committed to providing every customer with a positive and memorable experience. Additionally, a student at NYU Tisch studying acting and Entertainment business, gaining experience in box office operations and ushering for shows. Possesses film acting experience, voice-over acting skills, and several years of stage acting experience. An organized assistant and effective communicator, proud to support and actively participate in performances. Ultimately, an aspiring actress and performer.

Overview

4
years of professional experience

Work History

Hilltop Cafe

Waitress/Drink/Food Preparer
05.2022 - 06.2024

Job overview

  • Greeted customers and provided menus
  • Assisted in seating guests at tables or booths
  • Took orders for food and drinks and delivered them to guests
  • Checked back with customers throughout meal service to ensure satisfaction
  • Replenished beverages when necessary
  • Answered questions about menu items, ingredients, and pricing
  • Communicated daily specials to customers
  • Bussed tables as needed during peak hours
  • Maintained a clean workstation by restocking supplies, and wiping down counters
  • Enforced safety guidelines for employees and patrons of the restaurant
  • Provided excellent customer service by addressing any complaints or concerns promptly
  • Organized take-out orders efficiently according to customer requests
  • Participated in team meetings to discuss new menu items or changes in policy
  • Served alcoholic beverages responsibly under state laws
  • Developed positive relationships with regular customers through friendly conversation
  • Rolled silverware and set up food stations and dining areas to prepare for the next shift or large parties
  • Prepared salads, appetizers, and garnishes to assist kitchen staff
  • Collected dirty dishes and glasses from tables or counters, preparing areas for the next diners
  • Trained new employees to perform duties
  • Set up tables in between patrons to reduce wait times
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.

Rail Trail Cafe

Pizza Chef/Cashier/Wait Staff Member
06.2021 - 08.2023

Job overview

  • Operated the pizza oven, ensuring pizzas were cooked to order
  • Prepared dough and sauce for pizzas according to recipes
  • Maintained inventory of ingredients such as cheese, vegetables, meats, and spices
  • Handled customer orders in a timely manner, ensuring the accuracy of order
  • Assisted other cooks in preparing salads, sandwiches, desserts, and appetizers
  • Stocked shelves with the necessary ingredients for making pizzas
  • Check the temperature of ovens prior to use to ensure optimal cooking temperatures
  • Cut toppings such as pepperoni, mushrooms or onions into small pieces ready for use on pizzas
  • Garnished finished pizzas with herbs or parmesan cheese according to recipe instructions
  • Cut vegetables and rolled out dough to prepare raw materials for cooking
  • Operated pizza oven and brick oven along with other kitchen equipment to prepare authentic Italian dishes
  • Maintained a clean workspace, ensuring compliance with health and safety regulations for food handling.

Summer Playgroup

Co-Founder/Organizer/Camp Counselor
07.2018 - 08.2020

Job overview

  • Started and ran a two-week summer camp program designed for children ages 4-9
  • Organized and facilitated activities and adventures specializing in nature and art education
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
  • Established lasting connections with campers'' families through consistent communication regarding progress and achievements during their time at camp.
  • Encouraged creative expression among campers by setting up art and music workshops.
  • Assisted in preparing meals and snacks to provide nutritional needs to campers.
  • Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.

Mountain Laurel School Summer Camp

Camp Counselor
07.2017 - 08.2017

Job overview

  • Supervised children ages 4-8 in outdoor activities
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Encouraged team building to increase camaraderie, trust and rapport.
  • Improved emergency preparedness with regular staff training on safety protocols and first aid procedures.
  • Achieved significant reduction in camper conflicts by implementing proactive conflict resolution strategies.
  • Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
  • Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
  • Provided clear instruction to activity and program participants to deliver fun and maintain safety.

Education

New York University
New York, NY

Bachelor of Arts from Drama, BEMT
05.2028

University Overview

  • Majoring in Drama at NYU Tisch and the Lee Strasberg Theatre and Film Institute
  • Plan to Minor in BEMT, Business Entertainment Media Technology.

Skills

  • Good Team member
  • Safe Food Handling
  • Food prep
  • Drink prep
  • Customer Service
  • Service prioritization
  • Special dietary requirements
  • Beverage Preparation
  • Food Running
  • Beverage Service
  • Dishwashing and sanitization
  • Pizza chef
  • Quick eats prep
  • Team Collaboration
  • Theater Usher
  • Box Office Assistant and Ticket seller
  • Camp organizing
  • Money Handling
  • Game and Activity planner
  • Event Organizer/Planner
  • Childcare
  • Customer service
  • Team collaboration
  • Greeting guests
  • Memory retention

Interests

Acting

Dance

Volunteer Work

Outdoor Activities

Work Preference

Work Type

InternshipPart Time

Work Location

On-Site

Important To Me

Flexible work hoursCareer advancementWork-life balance
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Waitress/Drink/Food Preparer
Hilltop Cafe
05.2022 - 06.2024
Pizza Chef/Cashier/Wait Staff Member
Rail Trail Cafe
06.2021 - 08.2023
Co-Founder/Organizer/Camp Counselor
Summer Playgroup
07.2018 - 08.2020
Camp Counselor
Mountain Laurel School Summer Camp
07.2017 - 08.2017
New York University
Bachelor of Arts from Drama, BEMT
Talia Shanti Grossman