Talia Soria Hernandez
Bedford,MA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Rayito De Sol
2023.01 - 2023.04
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Greeted customers and helped with product questions, selections, and purchases.
Manager of Operations
Fox Pro Lawn And Sprinkler Repair
2019.06 - 2022.11
- Streamlined operational processes by implementing efficient workflow management strategies.
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
- Managed cross-functional teams for successful project completion and timely delivery.
- Developed strong relationships with suppliers, resulting in reduced costs and better quality products.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Trained new employees on proper protocols and customer service standards.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Education
Biology -
Universidad Autonoma Benito Juarez
05.2019
Skills
- Display Setup
- Loss Prevention
- Customer Service
- Money Handling
- Flexible Schedule
- Teamwork
- Fluent in Spanish
- Teamwork and Collaboration
- Product Knowledge
- Relationship Building
- Positive attitude
- Computer literacy
Play basketball
I like to be around people and being competitive, that's why I like play basketbal, I like to be able to work harder as an individuindividually as well as a team.
Languages
Spanish
Native or Bilingual
Timeline
Retail Sales Associate
Rayito De Sol
2023.01 - 2023.04
Manager of Operations
Fox Pro Lawn And Sprinkler Repair
2019.06 - 2022.11
Biology -
Universidad Autonoma Benito Juarez
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