TALIA WILSON
ROCK HILL
Summary
Quality assurance professional with extensive experience dedicated to upholding exceptional standards and achieving exceptional outcomes. Proven proficiency in detecting defects and implementing successful corrective actions to guarantee optimal product quality. Recognized for collaborative approach and adeptness in fast-paced settings. Proficient problem-solver with comprehensive knowledge of quality control techniques.
Overview
23
23
years of professional experience
Work History
Quality Assurance Technician
Carolina Ingredients
01.2024 - 11.2024
- Participated in regular meetings with supervisor to resolve quality issues
- Analyzed data from test results and identified areas needing improvement
Quality Control Technician
Essentra Packaging
02.2021 - 08.2023
- Maintained accurate records on product inspection results and reported findings to management team
- Developed corrective action plans when needed to resolve quality issues
Customer Care Representative
DHL Express ServicePoint
03.2018 - 01.2021
- Maintained a detailed record of all customer interactions, transactions, comments, and complaints
Quality Auditor
Kraft Heinz
05.2010 - 12.2017
- Ensured timely completion of all assigned audits while maintaining a high level of detail and accuracy.
- Inspected work areas regularly to identify safety practices, quality control procedures and worker actions in need of improvement.
Packaging Lead
UPS
01.2007 - 03.2010
- Managed job performance of warehouse personnel to encourage steady and productive workflow.
Machine Operator
GMC
05.2002 - 11.2006
- Set up and operate machine tools to produce precision parts and instruments
Education
Cosmetology License -
Georgia Institute of Cosmetology
ROCK HILL, SCSome College (No Degree) - Business Administration And Management
North Georgia Technical College
Clarkesville, GASkills
- Auditing techniques
- Laboratory testing
- Corrective action implementation
- Allergen management
- Teamwork and collaboration
Timeline
Quality Assurance Technician
Carolina Ingredients
01.2024 - 11.2024
Quality Control Technician
Essentra Packaging
02.2021 - 08.2023
Customer Care Representative
DHL Express ServicePoint
03.2018 - 01.2021
Quality Auditor
Kraft Heinz
05.2010 - 12.2017
Packaging Lead
UPS
01.2007 - 03.2010
Machine Operator
GMC
05.2002 - 11.2006
Some College (No Degree) - Business Administration And Management
North Georgia Technical College
Cosmetology License -
Georgia Institute of Cosmetology
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