Talicia Brooks
Houston,TX
Summary
Versatile hospitality professional with 12 year background. Willingness to take on added responsibilities to meet team goals. Dedicated administrative professional with successful experience in fast-paced settings. Hardworking team player that is organized and dependable at managing multiple priorities with a positive attitude. Responsible, punctual and productive professional when working with little to no supervision.
Overview
5
5
years of professional experience
Work History
Security Officer
Boxer Property
07.2022 - 06.2023
- Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on premises.
- Monitored surveillance cameras to identify suspicious activity and prevent possible crime.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
Night auditor
Hilton worldwide
05.2021 - 06.2022
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Handled all duties and tasks for night manager and concierge during busy periods to maintain front desk efficiency.
- Investigated auditing discrepancies by reconciling cash drop and credit card transactions.
Night Auditor
Marriott International
04.2018 - 03.2021
- Monitored hotel's budget and financial records..
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Kept accounts in balance and ran daily reports to verify totals.
Education
Associates of Business Management -
Houston Community College
Houston, TX05.2019
Skills
- Facility and Grounds Patrol
- Security Guard License
- Financial Management
- Automated Telephone Systems
- Managing Reception
- Account Audits
- Account Balancing
- Data Analysis
- Administrative Support
- Analytical Thinking
- Property Management
Timeline
Security Officer
Boxer Property
07.2022 - 06.2023
Night auditor
Hilton worldwide
05.2021 - 06.2022
Night Auditor
Marriott International
04.2018 - 03.2021
Associates of Business Management -
Houston Community College
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