Summary
Overview
Work History
Education
Skills
Timeline
Generic

Talisha Bowman

Euclid,OH

Summary

Outgoing front desk assistant with experience handling multiple tasks at once while remaining positive and composed in all types of situations. Offering great computer, customer service and collaboration skills. Works well with office visitors and vendors.

Overview

28
28
years of professional experience

Work History

Front Desk Receptionist

Lake Pulmonary Associates
Willoughby Hills, OH
02.2023 - Current
  • Greet customers warmly and made them feel welcome.
  • Answer incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Assist with scheduling appointments for clients and visitors.
  • Maintain an organized reception area and ensured that all guests were attended to promptly.
  • Manage incoming and outgoing mail, courier services, faxes and other correspondence.
  • Process payments from customers using a variety of payment methods including credit cards, checks and money orders.
  • Provide administrative support such as filing documents, photocopying and scanning materials.

Home Care Coordinator

Rogers Home
Cleveland, OH
03.2019 - 03.2023
  • Developed and maintained relationships with clients, families, and medical professionals to coordinate services for home care patients.
  • Scheduled appointments with physicians, nurses, therapists, social workers, and other health care providers as needed.
  • Assessed patient's need for additional services or equipment such as wheelchairs or walkers.
  • Maintained accurate records of all interactions with clients including notes on patient progress and changes in condition.
  • Ensured compliance with federal regulations governing home health agencies such as HIPAA privacy rules.
  • Represented the organization at community events such as health fairs or seminars focused on home health issues .

CPR Instructor

BrightView
Columbus , Ohio
04.2022 - 07.2022
  • Instructed students in proper CPR techniques, including chest compressions and rescue breathing.
  • Demonstrated lifesaving skills such as the abdominal thrust and automated external defibrillator use.
  • Developed instructional materials, including handouts and visual aids, to supplement classroom instruction.
  • Assessed student performance through written tests and practical demonstrations of skills.

Core Health Instructor

Cleveland Jobcorps
Cleveland, OH
08.2012 - 02.2019
  • Designed lesson plans and teaching materials to engage students in the learning process.
  • Maintained accurate records of attendance and student outcomes.
  • Developed lesson plans and presentation materials for classes.
  • Educated the students on the basics of Pharmacy Technician, S.T.N.A, Medical Administrative Assistant and Medical Assistant

Clinical Assistant/Medical Assistant

University Hospital
Cleveland, OH
08.2010 - 06.2012
  • Managed patient records, including medical history and test results.
  • Assisted in the preparation of patients for examinations and treatments.
  • Administered injections, prescribed medications, and monitored vital signs.
  • Answered phones and responded to inquiries from patients or family members.
  • Assisted in scheduling appointments for patients in a timely manner.
  • Performed laboratory procedures such as urinalysis, hematology, and microbiology tests.

Certified Nursing Assistant

Monifore'
Beachwood, OH
01.1997 - 11.2004
  • Assisted patients with activities of daily living such as bathing, grooming, and dressing.
  • Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
  • Reported changes in patient condition to registered nurse or physician.
  • Answered call lights promptly and responded to patient needs accordingly.
  • Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
  • Served meals to patients in their rooms and assisted with feeding when needed.
  • Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
  • Cleaned and sanitized patient rooms according to established protocols.
  • Assisted with ambulation of patients utilizing appropriate equipment safely.
  • Responded quickly to emergency situations involving sudden illness or injury.

Education

Certificate - First Aid CPR AED Adult Child Infant

American Heart/American Redcross Instructor
Ohio
02-2026

Certificate - Certified Medical Administrative Assistant

NHA
04-2022

Certificate - Medical Assistant

Sanford Brown College
Middleburg Heights, Ohio
06-2010

Certificate - Certified Nursing Assistant

Monifore' Nursing Home
Beachwood
06-1996

High School Diploma -

Collinwood High School
Cleveland, OH
06-1995

Skills

  • Cash Handling
  • Medical Terminology
  • Customer Service
  • HIPAA
  • Administrative Skills
  • Multi-Line Telephone Systems
  • Teamwork and Collaboration
  • CPR Instructor

Timeline

Front Desk Receptionist

Lake Pulmonary Associates
02.2023 - Current

CPR Instructor

BrightView
04.2022 - 07.2022

Home Care Coordinator

Rogers Home
03.2019 - 03.2023

Core Health Instructor

Cleveland Jobcorps
08.2012 - 02.2019

Clinical Assistant/Medical Assistant

University Hospital
08.2010 - 06.2012

Certified Nursing Assistant

Monifore'
01.1997 - 11.2004

Certificate - First Aid CPR AED Adult Child Infant

American Heart/American Redcross Instructor

Certificate - Certified Medical Administrative Assistant

NHA

High School Diploma -

Collinwood High School

Certificate - Medical Assistant

Sanford Brown College

Certificate - Certified Nursing Assistant

Monifore' Nursing Home

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Talisha Bowman