Summary
Overview
Work History
Education
Skills
Timeline
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Talisha Freeman

Kansas City,MO

Summary

Seasoned Area Supervisor dedicated to streamlining operations and maximizing team performance. Driven to improve processes and reduce costs with hands-on management style. Bringing strong communication, planning and problem solving abilities demonstrated over 9 months in the field. Reliable Shift Leader with 10 years in retail industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.

Overview

11
11
years of professional experience

Work History

Area Supervisor

Ross Dress For Less
12.2022 - Current
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Planned sequence of operations and established schedule.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
  • Trained newly hired sales team in upselling techniques.
  • Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.

Shift Lead

Save-A-Lot
08.2012 - 12.2022
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained and mentored new employees to maximize team performance.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Analyzed sales figures and identified areas for improvement.

Education

High School Diploma -

Central High School,
3221 Indiana Ave, Kansas City, MO 64128
05.2007

Skills

  • Corrective Actions
  • Departmental Procedures
  • Continuous Improvements
  • Equipment Efficiency
  • Retail Industry Experience
  • Product Assessments
  • Business Analysis
  • Client Correspondence
  • Basic Mechanics
  • Team Motivation
  • Job Assignments
  • Customer Care
  • Shipment Processing

Timeline

Area Supervisor

Ross Dress For Less
12.2022 - Current

Shift Lead

Save-A-Lot
08.2012 - 12.2022

High School Diploma -

Central High School,

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Talisha Freeman