Talisha Reynolds
Fayetteville,NC
Summary
Dynamic problem solver with extensive experience at Amazon, adept at enhancing operational efficiency and ensuring safety compliance. Proven ability in inventory management and customer service, utilizing critical thinking to resolve issues effectively. Skilled in warehouse monitoring and teamwork, consistently contributing to productivity and achieving organizational goals.
Overview
4
4
years of professional experience
Work History
Inbound Problem Solver
Amazon
06.2025 - Current
- Investigated and resolved issues related to receiving and processing goods in a warehouse.
- Analyzed data to identify inefficiencies and develop effective solutions.
- Collaborated with cross-functional teams to enhance operational efficiency.
- Reviewed exception reports to ensure accurate processing of goods.
- Tracked issues through systematic monitoring and reporting methods.
- Made decisions and resolved issues using critical thinking and analytical skills.
FC Associate PG (Processing Guide)
Amazon
07.2024 - Current
- Executed order processing and fulfillment to consistently meet delivery deadlines.
- Help out when needed if the current AM is not available.
- Collaborated with team members to enhance operational processes and increase productivity.
- Assisted in loading and unloading trucks, ensuring proper handling of goods.
- Operated warehouse equipment including forklifts and pallet jacks for efficient material movement.
- Adhered to safety procedures to ensure personal and team well-being.
- Maintained compliance with company safety policies, reporting violations to management.
- Upheld cleanliness and organization of workspaces, adhering to health regulations while optimizing productivity.
Apparel Associate
Walmart
09.2021 - 09.2024
- Managed and organized clothing inventory for a retail store
- Assisted customers with finding and trying on clothing items
- Restocked shelves and maintained visual displays to attract customers
- Operated cash register and processed customer transactions accurately
- Provided excellent customer service by addressing inquiries and issues
- Maintained cleanliness and organization of the store environment
- Collaborated with team members to meet and exceed sales goals
- Adhered to company policies and procedures to ensure a smooth operation
Education
Bachelor of Science - Computer Science
Fayetteville State University
1200 Murchison Rd, Fayetteville, NC 2830105-2026
High School Diploma -
Grays Creek Highschool
5301 Celebration Dr, Hope Mills, NC 2834801.2021
Skills
- Customer service
- Barcode scanning
- Inventory tracking
- Pallet jack operation
- Warehouse monitoring
- Problem solving
- Warehouse safety
- Technical skills (eg using RF scanners)
- Safety protocols
- Time management
- Teamwork
- Visual merchandising
- Product knowledge
- Inventory management
- Sales
- Customer service
Timeline
Inbound Problem Solver
Amazon
06.2025 - Current
FC Associate PG (Processing Guide)
Amazon
07.2024 - Current
Apparel Associate
Walmart
09.2021 - 09.2024
Bachelor of Science - Computer Science
Fayetteville State University
High School Diploma -
Grays Creek Highschool
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