Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Talissa Michelson

Bakersfield,CA

Summary

Practiced customer service professional with 10+ years experience. Skilled in handling inbound and outbound calls and email requests with good problem-solving, multitasking and research abilities. Successful at processing high-volume calls in fast paced environments while maintaining customer satisfaction. Motivated team player committed to contributing to company success goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Customer Care Representative

ORS Nasco
09.2022 - 04.2025

Warehouse Worker

ORS Nasco
07.2021 - 09.2022

Sales Associate

Luigi's Delicatessen
11.2015 - 07.2021

Education

High School Diploma -

Frontier High School
01-2013

Skills

  • Multitasking and organization
  • Verbal and written communication
  • Excellent customer service
  • Quick learner
  • Detail oriented
  • Microsoft Office/Excel experience
  • Money handling experience
  • Phone etiquette
  • Problem solving
  • Adaptability and flexibility
  • Time management
  • Data entry
  • Email communication
  • Punctuality and reliability
  • Complaint handling
  • Sales and upselling

Certification

Typing Certificate - 45 WPM - Issued 2025

Timeline

Customer Care Representative

ORS Nasco
09.2022 - 04.2025

Warehouse Worker

ORS Nasco
07.2021 - 09.2022

Sales Associate

Luigi's Delicatessen
11.2015 - 07.2021

High School Diploma -

Frontier High School