Taliyah Davis

Resolved customer complaints with effective solutions to enhance satisfaction.

• Assisted customers with product inquiries and navigation through store layout.
• Operated cash register for accurate processing of cash, credit, and gift card transactions.
• Collaborated with team members to promote an efficient checkout experience.
• Stocked shelves with merchandise to maintain inventory presentation.
• Guided customers in locating specific products and providing knowledgeable advice.
• Ensured smooth transaction processes by handling customer payments efficiently.

• Transferred, retracted, and prepared instruments for dental procedures
• Prepared and sterilized dental equipment before procedures
• Followed radiation exposure precautions during scans to protect patients from harm
• Provided postoperative instructions prescribed by dentist
• Inspected and cleaned teeth to identify areas of concern to address with dentist
• Educated patients on the proper procedures for caring for teeth and gums
• Assisted dentists with conducting procedures such as extractions and root canals.
• Trained new staff on office protocols and patient interaction techniques.
• Built loyal patient following and retained return patients by providing empathetic and caring service.
• Gathered medical information, dental health history and vitals from patients.
• Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.

• Processed cash register transactions, inputted product costs, and gave back change
• Assisted customers with locating items, answered questions, and provided directions
• Operated POS cash registers and counted monies received
• Increased customer satisfaction ratings by providing prompt and accurate service
• Found ways to improve customer experience and acted as store brand ambassador
• Recognized for providing strong customer service with high degree of accuracy
• Bagged and packaged customer orders and purchases
• Employed suggestive selling techniques to promote special and popular products
• Returned non-purchased products to shelves and performed general merchandising functions
• Greeted customers and provided prompt and friendly service
• Provided feedback to store management on products, shortages, and damages
• Obtained thorough knowledge of products sold to assist customers with locating and purchasing items
• Verified prices and calculated totals using scanners and point of sale (POS) systems
• Collected payment for customer purchases.

• Set up tables with glassware, linens, and silverware to prepare tables for service
• Wrote patrons' food orders on order slips, memorized orders, or entered orders into computers for transmittal to kitchen staff
• Explained daily menu offerings, drink specials, and seasonal items and recommended options based on customer preferences
• Provided beer, wine, and cocktail suggestions to accompany meal choices
• Trained new servers and bussers in company values, culture, and policies
• Delegated responsibilities to servers and collaborated with kitchen staff to deliver courses on time
• Communicated with bar staff to clarify beer and wine offerings, flavor profiles, and pairings
• Suggested additional items to customers to increase restaurant sales
• Communicated with guests regarding special requests, allergy issues, and other dietary restrictions
• Supported hostesses and bussers with seating and table-clearing throughout high-volume shifts
• Observed safety and sanitation requirements for food preparation and handling
• Removed dishes and glasses from tables or counters to prepare for cleaning
• Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.