Talon Kristenson
Scottsdale,AZ
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
6
6
years of professional experience
Work History
Leader
Liongate Business Acquisitions
10.2023 - Current
- Increased team productivity by streamlining communication and implementing effective project management strategies.
- Led cross-functional teams to achieve company-wide goals, fostering a culture of collaboration and innovation.
- Developed and executed strategic plans for business growth, resulting in increased revenue and market share.
- Generated new leads for the sales team by conducting thorough market research and identifying target neighborhoods.
- Boosted territory revenue through consistent follow-ups on leads and effective time management.
Sales Associate
JCPenney's
06.2023 - 08.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Solutions Specialists (Keyholder)
Verizon
03.2022 - 05.2023
- Selling cell phones, while becoming a personable with the customers
- While doing that, staying on top of the most recent technology from all companies, also knowing the specifics about the devices
- Selling protection and addons besides the cell phone/plans
- Increased store sales by creating visually appealing merchandise displays and product placements.
- Collaborated with cross-functional teams to design, develop, and implement innovative solutions that addressed complex business challenges.
Brand Ambassador
Hollister
02.2021 - 03.2022
- Selling clothing to all ages of people
- With also merchandising, styling individuals to find what the customer was looking for.
- Educated consumers about product benefits, leading to increased interest and sales conversions.
- Managed inventory levels at promotional events to ensure adequate product supply while minimizing waste or shortages.
Sales Associate
JCPenney's
05.2018 - 12.2020
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
- Sold various products by explaining unique features and educating customers on proper application
- Built and maintained relationships with peers and upper management to drive team success
- Answered incoming telephone calls to provide store, products, and services information
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
Bachelor of Arts - Sociology
University of Montana
Missoula, MT05.2023
High School Diploma -
CMR High School
Great Falls, MT01.2020
Skills
- Brand building
- Relationship management
- Revenue generation
- Campaign management
- Directorship
- Customer relations
- Communication skills
- Working collaboratively
- Decision-making
- Critical thinking
- Friendly, positive attitude
- Microsoft 365
References
- Connor Bartleson, Verizon, 2 years, (406) 594-5632, connorbatleson@gmail.com
- Kathrine Berg, JCPenney’s, 5 years, (406) 499-3871
- Vanessa Coyle, Verizon, 2 years, (406)-529-8012
Timeline
Leader
Liongate Business Acquisitions
10.2023 - Current
Sales Associate
JCPenney's
06.2023 - 08.2023
Solutions Specialists (Keyholder)
Verizon
03.2022 - 05.2023
Brand Ambassador
Hollister
02.2021 - 03.2022
Sales Associate
JCPenney's
05.2018 - 12.2020
Bachelor of Arts - Sociology
University of Montana
High School Diploma -
CMR High School
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