Talon Widmer
Gilbert,AZ
Summary
Accomplished professional with over 8 years of experience at Sprouts Farmers Market, excelling in customer service and time management. Demonstrated expertise in Microsoft Office and a proven track record of enhancing store efficiency and customer satisfaction. Skilled in heavy lifting and adept at leveraging problem-solving abilities to exceed customer expectations.
Overview
9
9
years of professional experience
Work History
Grocery Clerk/Stocker
Sprouts Farmers Market
03.2021 - Current
- The capacity to lift heavy objects from one location to the next.
- Knowledge of the store layout, to direct guests towards each desired item's location within the isles and coolers of the store.
- Knowledge to stock and move the frequently bought top 50 items, due to the demand they have.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Stocked shelves and organized merchandise displays for easy retrieval.
- Frequently help customers with issues finding product's, or looking in the back to make sure it is completely out of stock.
- Time management to effectively get the product on the floor, and have enough time to face or fill the coolers when done.
- Ability to work the bailer, and know how to effectively and efficiently make a bail when it is at capacity.
- When closing the grocery department, acquire the nightly picklist that is scanned for in the morning, depending on the size of the list work a plan for how to approach it.
- Obtain each item on the picklist from both the frozen sections freezer designated area, and the normal grocery sections designated bays in cart's for working product.
- Item's not put out on the floor are scanned back into the system through the handheld scan gun, and placed back into its respective bay.
- Facing each isle, endcap, side stack, and display that is of groceries responsibility, so the morning open is presentable for the morning customers.
- Filling water, chips, and display areas in a "feature to home" tactic, to fill the shelves and keep the product in stock as long as possible. A final measure before the final walk, which is the act of checking each isle is faced correctly.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Instacart Shopper
Sprouts Farmers Market
04.2021 - 04.2024
- Gathering items for customers order, stocking and facing shelves during off times without orders, cleaning staging area, so it is not dirty or unsanitized.
- Knowledge of store layout and routes to find items easily
- Handling of alcohol, checking identification to make sure customer is 21+ before handing off order.
- Customer service in case any item is unavailable, customer requests refund or replacement of what was wanted prior, or customer adds item while shopping.
- Time management to effectively get order to customer as quickly as possible, and have order completed in timely manner.
- Working grocery when no orders are given to keep store stocked and faced as best as possible for customers.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Managed time effectively to complete multiple orders within tight deadlines, maximizing productivity and earnings.
- Checked each order out personally with the appropriate payment method through the customers account.
Courtesy Clerk/Bagger
Sprouts Farmers Market
09.2016 - 08.2020
- The capacity to lift heavy objects from one location to the next if required
- Knowledge of the store layout and where certain items are located in the isles and coolers of the store
- Know how to stock and move the frequently bought top 50 items out due to the demand they have over the rest of the palate's or U-boats set up from each load
- Frequently help customers with issues finding the product they are searching for or looking in the back to make sure it is completely out
- Time management to effectively get the product on the floor and have enough time to face or fill the coolers when done
- Ability to work the bailer and know how to effectively and efficiently make a bail when it is at capacity.
- When closing the grocery department, acquire the nightly picklist that is scanned for in the morning, depending on the size of the list work a plan for how to approach it.
- Obtain each item on the picklist from both the frozen sections freezer designated area, and the normal grocery sections designated bays in cart's for working product.
- Whichever item's are not put out on the floor are scanned back into the system through the handheld scan gun, and placed back into its respective bay.
- Facing each isle, endcap, side stack, and display that is of groceries responsibility so the morning open is presentable for the morning customers.
- Filling water, chips, and display areas in a "feature to home" tactic, to fill the shelves and keep the product in stock as long as possible. A final measure before the final walk, which is the act of checking each isle is faced correctly.
Education
Associate of Science -
Chandler Gilbert Community College
2626 E Pecos Rd, Chandler, AZ 8522508-2026
High school diploma -
Leading Edge Academy High School
Gilbert, AZ05.2016
Skills
- Microsoft Office (10 years)
- Time management (10 years)
- Computer skills (10 years)
- Customer service (8 years)
Awards
- High Honor role, 05/01/14, During my time at leading edge academy Gilbert early college. I received high Honor role during my sophomore year of high school.
- Honor role, 05/01/15, I received honor role for my junior year of high school
- Ethics award, 05/01/14, I received the ethics award for this year being told I was the only one that year. My teacher was unable to give it to me herself due to her baby being born that month. Though her interest and guidance continued after that year.
Languages
English
Native or Bilingual
Timeline
Instacart Shopper
Sprouts Farmers Market
04.2021 - 04.2024
Grocery Clerk/Stocker
Sprouts Farmers Market
03.2021 - Current
Courtesy Clerk/Bagger
Sprouts Farmers Market
09.2016 - 08.2020
Associate of Science -
Chandler Gilbert Community College
High school diploma -
Leading Edge Academy High School
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