Talor Thompson
Centerton,AR
Summary
Compassionate and service-oriented professional with a strong background in client-facing roles, administrative coordination, and team leadership. Eager to support professionals by creating a welcoming, organized, and empathetic experience.
Overview
5
5
years of professional experience
Work History
Server and Hostess
Loveless Cocktail Club
Bentonville, AR
07.2025 - Current
- Delivers high-quality service in a fast-paced environment while maintaining professionalism
- Manages guest flow, reservations, and wait times to optimize operations
- Communicates effectively with team members to ensure smooth service
- Supports marketing initiatives and customer engagement strategies
Patient Care-taker and Companion
Visiting Angles
Siloam Springs, Arkansas
01.2025 - 07.2025
- Delivered direct patient care by assisting with daily living activities, medication reminders, and mobility support to enhance patient comfort and independence
- Monitored and documented changes in patient condition and communicated concerns to supervisors to ensure timely interventions
- Coordinated scheduling and transportation for medical appointments and physical therapy to facilitate continuity of care
- Maintained a safe, clean, and supportive environment for elderly patients
ICS Customer Experience Account Manager II
JB Hunt Transport
Lowell, Arkansas
08.2021 - 01.2025
- Managed top-performing accounts, contributing to sustained high client satisfaction
- Managed high-volume scheduling and coordination for 80+ accounts, ensuring accuracy and timeliness
- Collaborated cross-functionally to address time-sensitive issues, ensuring consistent service quality
- Documented and communicated account details through tracking systems, enhancing clarity and operational flow
Education
Associate of Science - Liberal Arts And Sciences
NorthWest Arkansas Community College
Bentonville, AR08-2025
Associate of Science - Business Administration And Management
NorthWest Arkansas Community College
Bentonville, AR08-2020
Skills
- Team collaboration
- Scheduling etiquette
- Data entry
- High-traffic multitasking
- Organizational efficiency
- Compassionate service
Accomplishments
- ACT Award (Accountability, Communication, Technology) — Q4 2024
- Managed top-performing account for four consecutive quarters (2024)
Affiliations
- Volunteer, FEMA Hurricane Relief (2024) - Orlando, FL. Lakeland, FL. Charlotte, NC.
- Supported disaster relief efforts for displaced individuals and families
- Assisted with logistics and on-site coordination in high-stress environments
- Demonstrated adaptability, teamwork, and compassion under pressure
Timeline
Server and Hostess
Loveless Cocktail Club
07.2025 - Current
Patient Care-taker and Companion
Visiting Angles
01.2025 - 07.2025
ICS Customer Experience Account Manager II
JB Hunt Transport
08.2021 - 01.2025
Associate of Science - Liberal Arts And Sciences
NorthWest Arkansas Community College
Associate of Science - Business Administration And Management
NorthWest Arkansas Community College