Summary
Overview
Work History
Education
Skills
Timeline
Generic

Talyssa Dodd

Petersburg,WV

Summary

Driven and adaptable professional with a track record of enhancing customer satisfaction and streamlining operations at Weaver's Market and Grant County Bank. Excelled in meat cutting and customer service, demonstrating patience, empathy, and a strong work ethic. Proven ability to foster teamwork and improve efficiency, significantly contributing to a positive and productive work environment.

Overview

2
2
years of professional experience

Work History

Floater

Weaver's Market
08.2023 - Current

Greeted customers entering store and responded promptly to customer needs.

  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Increased customer satisfaction by providing efficient and friendly service at the deli counter.
  • Promoted a positive work environment through effective communication and collaboration with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Reduced food waste by monitoring product freshness and rotating stock effectively.
  • Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
  • Exhibited strong multitasking skills by simultaneously assisting multiple customers while maintaining a clean workstation.
  • Assisted customers in selecting deli products, offering suggestions for meal planning and preparation.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Displayed exceptional knowledge of various deli products, enabling informed recommendations to satisfy diverse tastes.
  • Listened carefully to customer instructions and prepared orders according to those preferences.
  • Handled cash transactions accurately, ensuring proper change was given and maintaining a balanced cash register.
  • Learned other teammates' work tasks to train as backup.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Maintained a clean and organized store environment for optimal shopping experience.
  • Answered customer questions and provided detailed product information.
  • Helped customers locate desired items and transfer oversized items to vehicles.
  • Checked and pulled defective or expired products from shelves.
  • Demonstrated adaptability by switching between various departments as needed, ensuring all areas remained fully stocked.
  • Assisted in training new employees on store procedures, fostering teamwork and promoting a knowledgeable workforce.
  • Cashier, Sorter, Pricer, Deli Worker, Stocker

Floater

Grant County Bank
06.2022 - 03.2023
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Processed customer transactions promptly, minimizing wait times.
  • Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Assisted customers with account inquiries, resolving issues promptly and professionally.
  • Supported the transition to digital storage systems by scanning physical documents into electronic formats accurately.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Answered central telephone system and directed calls accordingly.
  • Doing loan checks for the loan department.
  • Teller, Receptionist, Loan Checks, Filing

Education

No Degree - Elementary Education

Eastern West Virginia Community And Technical College
Moorefield, WV

No Degree - Elementary Education

West Virginia University At Parkersburg
Parkersburg, WV

High School Diploma -

Petersburg High School, WV, US
Petersburg, WV
05.2022

Skills

  • Customer Service
  • Patience and Empathy
  • Meat Cutting
  • Cleaning and sanitizing
  • Organization skills
  • Telephone skills
  • Strong Work Ethic
  • Approachable
  • Friendly
  • Positive
  • Teamwork and Cooperation
  • Greeting and Seating Clients

Timeline

Floater

Weaver's Market
08.2023 - Current

Floater

Grant County Bank
06.2022 - 03.2023

No Degree - Elementary Education

Eastern West Virginia Community And Technical College

No Degree - Elementary Education

West Virginia University At Parkersburg

High School Diploma -

Petersburg High School, WV, US
Talyssa Dodd