Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Talyssia White

Mobile,AL

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure a position. Ready to help any team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Detailed Insurance Adjuster with 3 1/2 years of experience in corporate insurance claims and great customer service. Strong command of claimant information intake processes, records documentation and fraudulent investigation protocols. Impactful skills preparing operational reports, presenting policy information to insured and approving claim payouts.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Independent Insurance Adjuster

Pilot Catastrophe
12.2020 - 11.2023
  • Investigated and assessed damaged properties ( roof, exterior, interior. etc.) via images and videos.
  • Prepared estimates via Xactimate & reviewed property damage estimates per contractors/insured request for supplements.
  • Clarified coverage of losses to policyholders and provided assistance in itemizing damages and finding alternative living arrangements.
  • Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.
  • Assisted homeowners by coordinating vendor services, emergency repair, cleaning and contractors.
  • Examined over insurance policies to ascertain levels of coverage and determine whether claims would receive approvals or denials.
  • Verified insurance claim and determined fair amount for settlement and supplemental items.
  • Secured additional living expense per policy.

CMS Processor

Pilot Catastrophe
04.2020 - 12.2020
  • Entered data into computer tracking system and filed paperwork according to procedures.
  • Received and reviewed incoming documents and materials.
  • Interacted regularly with peers and management to pursue continuous improvement of facility operations and promote teamwork.
  • Communicated with Processing Supervisor if unable to achieve timeline or resolve error.
  • Responsible for working in a fast paced environment and getting my work done in a timely matter.

Life Insurance Agent

Globe Life Liberty National Division
12.2020 - 04.2021
  • I provided high standards of customer service by building relationships with clients and offering the best affordable coverage for the clients.
  • Provided coverage option information to assist clients in protecting their family due to future complications.
  • Analyzed customers' financial situations to recommend appropriate life insurance policies.
  • Increased sales of life insurance products through tactical customer outreach.
  • Marketed life insurance products to increase customer bases and revenue.

Education

Biology

Alabama A & M University
Normal, AL

High School Diploma -

John L Leflore Preparatory Acad
Mobile, AL
05.2018

Skills

  • Claims File Management Process
  • Reading Comprehension
  • Microsoft Word
  • Policy Analysis
  • Claims Investigation
  • Property Valuation
  • Damage Assessment
  • Conflict Resolution

Certification

  • Licensed Insurance Adjuster Property & Casualty
  • Licensed Certified Nursing Assistant

Timeline

Life Insurance Agent

Globe Life Liberty National Division
12.2020 - 04.2021

Independent Insurance Adjuster

Pilot Catastrophe
12.2020 - 11.2023

CMS Processor

Pilot Catastrophe
04.2020 - 12.2020

Biology

Alabama A & M University

High School Diploma -

John L Leflore Preparatory Acad

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Talyssia White