Talyssia White
Mobile,AL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure a position. Ready to help any team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Detailed Insurance Adjuster with 4 years of experience in property insurance claims and great customer service. Strong command of claimant information intake processes, records documentation and fraudulent investigation protocols. Impactful skills preparing operational reports, presenting policy information to insured and approving claim payouts.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Independent Insurance Adjuster
Pilot Catastrophe
Mobile, AL
12.2020 - 05.2024
- Investigated and assessed damaged properties ( roof, exterior, interior. etc.) via images and videos.
- Prepared estimates via Xactimate & reviewed property damage estimates per contractors/insured request for supplements.
- Clarified coverage of losses to policyholders and provided assistance in itemizing damages and finding alternative living arrangements.
- Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.
- Assisted homeowners by coordinating vendor services, emergency repair, cleaning and contractors.
- Examined over insurance policies to ascertain levels of coverage and determine whether claims would receive approvals or denials.
- Verified insurance claim and determined fair amount for settlement and supplemental items.
- Secured additional living expense per policy
CMS Processor
Pilot Catastrophe
Mobile, AL
04.2020 - 12.2020
- Entered data into computer tracking system and filed paperwork according to procedures.
- Received and reviewed incoming documents and materials.
- Interacted regularly with peers and management to pursue continuous improvement of facility operations and promote teamwork.
- Communicated with Processing Supervisor if unable to achieve timeline or resolve error.
- Responsible for working in a fast paced environment and getting my work done in a timely matter.
Education
Biology
Alabama A & M University
High School Diploma -
John L Leflore Preparatory Acad
05.2018
Skills
- Claims File Management Process
- Reading Comprehension
- Microsoft Word
- Policy Analysis
- Claims Investigation
- Property Valuation
- Damage Assessment
- Conflict Resolution
- Time Management
- Analytical Skills
- Customer Service
- Casualty and Property Loss
- Xactimate Skills & Navigation
- 4 year IA experience
Certification
- Licensed Insurance Adjuster Property & Casualty
- Licensed Certified Nursing Assistant
Timeline
Independent Insurance Adjuster
Pilot Catastrophe
12.2020 - 05.2024
CMS Processor
Pilot Catastrophe
04.2020 - 12.2020
Biology
Alabama A & M University
High School Diploma -
John L Leflore Preparatory Acad