Tamail Stokes
Louisville,KY
Summary
Hardworking Environmental Service Housekeeper with strong record of quality, efficient work. Achieves daily cleaning targets by using good planning and prioritization skills. Jumps in quickly to handle messes, disinfect rooms and complete special cleaning projects.
Dependable and hardworking professional skilled in keeping interior and exterior spaces clean and well-maintained. Accustomed to sweeping, mopping, vacuuming floors, restocking bathrooms, removing trash, cleaning windows and completing all other types of routine and deep cleaning.
Experienced in delivering high-quality environmental services as housekeeper. Solid background in maintaining cleanliness, reducing waste and enhancing sustainability of premises. Understands importance of hygiene standards and compliance with safety regulations. Demonstrates ability to handle extensive cleaning tasks, work in team settings, and offer exceptional service standards. Proven success in improving overall cleanliness and customer satisfaction by implementing advanced cleaning strategies.
Overview
3
3
years of professional experience
Work History
Environmental Services Housekeeper
Norton Hospital
Louisville, KY
02.2024 - 10.2024
- Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.
- Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
- Emptied trash cans and replaced liners as needed.
- Swept, mopped, scrubbed and waxed floors.
- Replenished supplies such as soap, toilet paper and paper towels in restrooms.
- Wiped down surfaces and refilled soap and hand sanitizer to prevent spread of germs.
VG Reed & Sons
Warehouse Workers
Louisville, KENTUCKY
02.2023 - 05.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Conducted testing of software and systems to ensure quality and reliability.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Inspected incoming shipments for damage or discrepancies.
- Ensured safety protocols were followed at all times while operating machinery.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
Comfort Inn by Choice Hotels
Housekeeping
Louisville, KENTUCKY
10.2022 - 11.2022
- Supervised staff including hiring, training, scheduling, evaluating performance, and resolving conflicts.
- Negotiated contracts with vendors and suppliers, securing cost-effective services and products.
- Coordinated weekly staff schedule to accommodate ongoing and seasonal needs of hotel.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Sanitized all areas of the hotel lobby and public restrooms.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Delivered requested items such as extra pillows or blankets to guest rooms.
- Changed bed linens and towels, tidied up rooms.
- Maintained clean floors throughout property by sweeping, scrubbing and waxing.
- Maintained and organized cleaning supplies stock.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
Taco Bell
Cashier Customer Service
Louisville, KENTUCKY
05.2022 - 06.2022
- Utilized various software and tools to streamline processes and optimize performance.
- Maintained updated knowledge through continuing education and advanced training.
- Achieved cost-savings by developing functional solutions to problems.
- Helped customers find specific products, answered questions, and offered product advice.
- Processed sales transactions to prevent long customer wait times.
- Conducted price checks for special orders or discounts as requested by customers.
- Issued receipts, refunds, credits or change due to customers.
Checker's & Rally’s Drive
Cashier Customer Service
Louisville, KENTUCKY
01.2022 - 04.2022
- Followed safety guidelines in order to prevent accidents on the job.
- Scanned customer purchases and worked to streamline transactions.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Scanned items and checked pricing on cash register for accuracy.
- Helped customers find specific products, answered questions, and offered product advice.
- Issued receipts, refunds, credits or change due to customers.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
Education
GED -
Ahrens Adult Education
Louisville, KENTUCKY01-2025
Skills
- Helpful communication
- Client communication
- Self-confidence
- Growth mindset
- Time management
- Feedback delivery
Timeline
Environmental Services Housekeeper
Norton Hospital
02.2024 - 10.2024
VG Reed & Sons
Warehouse Workers
02.2023 - 05.2023
Comfort Inn by Choice Hotels
Housekeeping
10.2022 - 11.2022
Taco Bell
Cashier Customer Service
05.2022 - 06.2022
Checker's & Rally’s Drive
Cashier Customer Service
01.2022 - 04.2022
GED -
Ahrens Adult Education