Tamakio Smith
210 Old School Rd New Edinburg ,AR
Summary
Dynamic and dependable professional with a proven track record at H&R Block, excelling in customer service and problem-solving. Adept at multitasking and fostering teamwork, I effectively managed front desk operations while ensuring a welcoming environment. Committed to enhancing client experiences through strong communication and organizational skills.
Overview
3
3
years of professional experience
Work History
CSP
H&R Block
Fordyce, AR
03.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Private Caregiver CNA
Superior
New Edinburg Ar
05.2023 - Current
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization of patient care areas, promoting hygiene standards.
- Documented patient observations accurately in electronic health records for continuity of care.
- Collaborated with healthcare team to develop individualized care plans for patients.
Home Health Care Worker
PPL First Private Contractor
New Edinburg, AR
01.2023 - Current
- Assisted clients with daily living activities, ensuring comfort and safety.
- Monitored and documented client health status, reporting changes to healthcare professionals.
- Administered medications and managed care plans according to physician directives.
- Provided emotional support and companionship, enhancing client well-being and quality of life.
- Coordinated with family members to establish care routines tailored to individual needs.
Utility Specialist
CDCAA
Rison, AR
05.2023 - 01.2025
- Maintained accurate appointment schedules using electronic booking systems.
- Coordinated communication between departments to enhance workflow and information sharing.
- Assisted in maintaining office supplies inventory, facilitating timely restocking efforts.
- Processed incoming calls and routed them to appropriate personnel effectively.
- Developed a welcoming environment through professional demeanor and positive interactions with visitors.
- Supported administrative tasks, contributing to overall office organization and efficiency.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
High School Diploma -
Rison High
Rison, AR05.2006
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Dependable and responsible
- Multitasking
- Computer skills
Timeline
CSP
H&R Block
03.2024 - Current
Private Caregiver CNA
Superior
05.2023 - Current
Utility Specialist
CDCAA
05.2023 - 01.2025
Home Health Care Worker
PPL First Private Contractor
01.2023 - Current
High School Diploma -
Rison High