Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
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Tamala Cleaver

Kansas City,MO

Summary

Human Resources professional with proven success aligning HR Activities with operational business objectives, specifically in the areas of leadership development, strategy and planning and business-based outcomes. Build and retain high performance teams by recruiting, developing, and motivating skilled professionals. Proven ability to strategically partner with business unit leaders. Experience spans diverse sectors, union/non-union environments, and multi-sites.

Overview

16
16
years of professional experience

Work History

Human Resources Director

Charter Communications
09.2016 - Current
  • Participate in budget planning and manage departmental expenses
  • Maintain company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Established onboarding procedures to facilitate smooth transitions for new hires into organization.
  • Support talent development through coaching sessions with key personnel, assisting them in reaching their professional growth objectives.
  • Conduct company-wide town hall meetings to convey updates.
  • Conduct investigations and assist with handling employee complaints involving Affirmative Action and EEOC to promote equitable workplace.
  • Collaborated with stakeholders across organization to maintain proper flow of communication and execution of planned initiatives and projects.

Human Resources Director

BNSF Railway
02.2011 - 06.2016
  • Led team of 4 Human Resources professionals to manage talent development, employee relations, recruitment, and coaching
  • Provided HR leadership presence in a widely spanned territory to include corporate division headquarters, several remote field operation field locations and 7 large locomotive/railcar service & repair shops
  • Built strong, effective relationships with union leaders and senior management; trusted liaison between central staffing, training, safety and HRIS departments
  • Worked directly with training and development team via train- the- trainer activities; coordinated and delivered various training modules to staff, management, and front-line employees
  • Strong knowledge of collective bargaining process for 13 different labor unions
  • Established performance objective criteria for employees and facilitated mid and year-end performance management processes to ensure company-wide consistency in performance ratings and development objectives
  • Significantly decreased litigation costs by acting as company witness during court proceedings, as well as testifying in depositions on company's behalf.

Human Resources Manager

BNSF Railway
09.2008 - 01.2011
  • Developed and led full range of HR activities including administration of collective bargaining agreement, response to EEO/OSHA complaints, benefits administration, and leadership training.
  • Strategic business partner to division leadership by assisting in development of leaders consistent with leadership model, and driver of performance management process.
  • Devised hiring and recruitment policies for 40k-employee company.
  • Maintained human resources regulatory compliance with local, state and federal laws.

Education

Master of Arts - Human Resources Management

Webster University
Kansas City, MO

Bachelor of Arts - Business Communication

Rockhurst University
Kansas City, MO

Skills

  • Relationship Building
  • Onboarding, Training, and Development
  • Strategy and planning
  • Policies/process audits
  • Project management
  • Succession Planning
  • Human Capital Management
  • HR Policies Implementation
  • Talent Acquisition
  • Leadership Training and Development
  • Employee Relations
  • Labor Relations

Accomplishments

  • Initiated the roll-out of several HR initiatives across the Kansas City/Lincoln market area to include Leadership Framework, Performance Improvement Planning, Technician Investment Program, Career Progression Dashboard and Employee Recognition.
  • Participated in company mentorship program by serving as a mentor in 2023.
  • Provided Human Resources leadership to division of 4,000 employees in a territory that covered Kansas, Missouri and Lubbock, Amarillo, and Slaton Texas.
  • Led recruiting efforts for the BNSF Kansas Division which resulted in hiring over 1200 employees in 2013 and 2014. Earned 2 employee of the year awards for hiring efforts. Facilitated hiring events with up to 100 candidates in attendance. Significantly increased quality of hires as evidenced through performance, retention, promotability and increased safety compliance.
  • Improved overall organizational performance by partnering with Sr. leadership to institute and facilitate leadership and staff development programs.
  • Re-structured Kansas Division Diversity Council of fifteen employees, which enjoyed enormous success communicating the message of D&I in the workplace.

Affiliations

  • Member, Society for Human Resources Management
  • National Black MBA Association
  • Alpha Kappa Alpha Sorority, Inc.

Timeline

Human Resources Director

Charter Communications
09.2016 - Current

Human Resources Director

BNSF Railway
02.2011 - 06.2016

Human Resources Manager

BNSF Railway
09.2008 - 01.2011

Master of Arts - Human Resources Management

Webster University

Bachelor of Arts - Business Communication

Rockhurst University

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Tamala Cleaver