Tamar Tkebuchava
New York,NY
Summary
Experienced Server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
1
1
year of professional experience
Work History
Server
Senza Gluten By Jemiko
06.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Explained menu items and suggested appropriate options for food allergy concerns.
Hostess
Antonucci Cafe
03.2023 - 05.2023
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Answered phone calls to take orders, give information and document reservations.
Education
Master of Science - Public Health
Medical University
Tbilisi, Georgia12.2015
Bachelor of Science - Pharmacy
Medical University
Tbilisi, Georgia06.2011
Skills
- Exceptional customer service
- Professional Appearance
- Task Prioritization
- Food and Beverage Upselling
- Hospitality service expertise
- Cleanliness standards
- Safe Food Handling
- Dining area maintenance
- Food Safety Standards
- Cash Handling
Timeline
Server
Senza Gluten By Jemiko
06.2023 - Current
Hostess
Antonucci Cafe
03.2023 - 05.2023
Master of Science - Public Health
Medical University
Bachelor of Science - Pharmacy
Medical University
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