Results-driven Deli Department Manager with expertise in staff training, food safety compliance, and customer service excellence. Proven track record in optimizing operations and enhancing team performance to ensure a high-quality deli experience.
Overview
18
18
years of professional experience
Work History
Deli Department Manager
The Fresh Market
Cincinnati, Ohio
07.2022 - Current
Supervised daily operations in the deli department, ensuring high food safety standards.
Trained staff on proper slicing techniques and equipment usage for optimal efficiency.
Developed schedules for team members to ensure adequate coverage during peak hours.
Established relationships with vendors to obtain quality products at competitive prices.
Ensured all health codes were followed by monitoring proper food handling techniques and equipment maintenance.
Resolved customer complaints in a professional manner while upholding company policies and procedures.
Assistant Store Manager
Krogers Grocery Store
Cincinnati, Ohio
03.2019 - 07.2022
Assisted in managing daily store operations and staff schedules.
Trained new employees on company policies and customer service standards.
Ensured compliance with safety regulations and maintained a clean store environment.
Facilitated team meetings to communicate goals and motivate staff performance.
Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Salon Manager and Stylist
Dominic and Company
Columbus, Ohio
08.2007 - 03.2019
Managed daily salon operations and ensured smooth workflow.
Oversaw inventory management and ordered supplies as needed.
Implemented marketing strategies to promote salon services and events.
Enhanced customer satisfaction through effective communication and problem resolution.