Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tamara Ardrey

Athens,MI

Summary

Experienced Optician delivering exceptional service and assistance to customers. Helps in selecting appropriate eyewear and adjusts glasses to meet client needs. Focused and driven with strong attention to detail.

Overview

11
11
years of professional experience

Work History

Optician

MyEyeDr
06.2012 - Current
  • Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
  • Filed claims with vision and medical insurance companies to garner payment for optical services.
  • Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
  • Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
  • Confirmed quality control standards were met for all eyewear and contact lenses.
  • Set up attractive displays, shared current promotions, and offered excellent customer service to increase satisfaction.
  • Contacted patients when eyeglasses or contact lenses arrived in store and assisted with final fitting.
  • Instructed patients on proper insertion, removal, and cleaning techniques for contact lenses.
  • Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
  • Educated clients about how to adapt to, wear, and care for eyeglasses.
  • Managed check-in and check-out procedures, verified patient information, and submitted lens orders.
  • Adjusted frames to fit patient faces by bending and shaping with hands, tools, and heat.

Receptionist

Kalamazoo Valley EyeCare
01.2021 - 07.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, made appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Collected payments, processed transactions and updated relevant records.
  • Pulled insurances and chart prepped.

Education

High School Diploma -

Athens High School
Athens, MI
06.2005

Skills

  • Fittings
  • Eyewear Recommendation
  • Verifying Prescriptions
  • Educate Clients
  • Recommend Lens Wear
  • Eyeglass Repair
  • Children's Eyewear
  • Progressive Lens Types
  • Insurance Verification
  • Contact Lens Care
  • Customer Service

Timeline

Receptionist

Kalamazoo Valley EyeCare
01.2021 - 07.2021

Optician

MyEyeDr
06.2012 - Current

High School Diploma -

Athens High School

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Tamara Ardrey