Tamara Arrington Ward
Pike Road
Summary
a seasoned professional who is also quality driven and passionate about fostering collaborative teamwork and practicing exceptional interpersonal techniques to forge strong work and customer relationships.
Forward-thinking professional with years of experience in the business, communications, customer service, and education career fields lots of experience working in educational settings. As an administrator, I am focused on building strong working connections with colleagues to strengthen communication and engagement to ensure everyone reaches their full potential. As an instructor, I am knowledgeable about planning projects to diversify instruction, immerse students in subject material, and promote continuous skill-building and lifelong learning.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Teacher
Dozier Elementary School
Montgomery
12.2022 - 01.2025
- Taught kindergarten, first and fifth grade.
- Duties included cafeteria/breakfast duty in the a.m., carpool/bus/van duty after school.
- Instructional duties also included preparation and submission of weekly lesson plans each Monday, preparation and posting of agenda board materials each Monday; maintained and submitted daily attendance rosters; maintained and submitted grades according to administrative deadlines and schedules in the areas of ELA/reading, mathematics, science, social studies, health, technology, visual arts, and citizenship.
- Served on committees as assigned; participated in various professional development activities and programs designed to enhance performance, increase student engagement, achievement, and academic competence.
- Also advised and counseled fifth grade students on a myriad of topics related to their academic success, i.e., attitudes, behaviors, sleep schedules, food choices, and personal hygiene.
Program Coordinator
H. Councill Trenholm State Community College
Montgomery
05.2010 - 12.2020
- Managed curriculum development, revision and supervision of instruction; recruited prospective students, advised students and faculty, counseled and mentored faculty and students; and recruited program faculty and personnel.
- Assisted students in completing financial aid requirements; created and coordinated registration schedules; as well as oversight of program’s Federal Perkins Funds.
- Coordinated and facilitated mandatory on/off-site professional development for full-time and adjunct faculty, as well as lab assistants; and other training required at the two-year college level.
- Managed annual budget of over $685K; served as Co-Chair and Chair of COS Continuing Ed. via ACCS Conferences in 2010 and 2011 respectively; created and monitored all SLO’s for COS program (including CIT and Nail Tech); served as SACSCOC Application Committees Chair and Co-Chair (2012-2014).
- On average, the COS program created an annual average of approximately $295K [COS students-$168K; NT students-$118K; and CIT students-$8K].
- Coordinated program schedules and events for student engagement initiatives.
- Managed communication between faculty, staff, and students regarding program updates.
- Assisted in budget preparation for programs and monitored expenditures.
- Facilitated training sessions for new staff on program policies and procedures.
- Evaluated program effectiveness through feedback collection from participants.
- Developed and maintained relationships with community partners for program support.
- Assisted in planning events to promote student engagement and program visibility.
- Managed student records and maintained accurate documentation for compliance.
- Facilitated workshops and training sessions for faculty and staff development.
- Collaborated with departments to streamline communication and enhance service delivery.
- Implemented feedback mechanisms to gather input from students and stakeholders.
- Managed the day-to-day operations of the program, ensuring compliance with applicable policies and regulations.
- Provided guidance and support to program participants in navigating resources, services, and opportunities.
- Developed and implemented program activities according to established goals and objectives.
- Delegated tasks to staff and volunteers during organized events.
- Identified areas where improvements can be made in order to increase efficiency or effectiveness.
- Ensured timely completion of project deliverables within budget constraints.
- Collaborated with other departments within the organization to coordinate efforts that support overall organizational objectives.
- Prepared periodic reports, financial statements and records on program activities for management.
- Explained program offerings and requirements to participants and answered related questions.
- Developed brochures, newsletters, and flyers on program initiatives.
- Facilitated communication between team members by organizing regular meetings and conference calls.
- Maintained up-to-date records related to program activities.
- Drafted communications about upcoming events or changes in policy and procedures for internal distribution.
- Evaluated performance data against established objectives to measure success of programs.
- Coordinated meetings with stakeholders to ensure effective implementation of program initiatives.
- Analyzed data collected from surveys, focus groups, interviews, regarding the effectiveness of the program.
- Conducted research into best practices for program delivery, including methods for increasing efficiency and effectiveness.
- Adapted programs in response to participant feedback and changing needs.
- Implemented tracking systems for participant engagement, enhancing program effectiveness.
- Coordinated professional development workshops for staff to enhance program delivery.
- Assisted in the creation and revision of program policies and procedures to ensure compliance.
- Led team meetings to communicate updates, gather feedback, and align on goals.
- Coordinated scheduling and logistics for events annually, ensuring seamless execution.
- Developed and executed marketing strategies to increase program visibility and participation.
- Maintained comprehensive databases of participants, activities, and outcomes for reporting purposes.
- Established and maintained partnerships with community organizations to expand program reach.
- Oversaw the development and distribution of program materials, ensuring quality and accuracy.
- Created and implemented new programming ideas to keep station relevant and growing.
Cosmetology Instructor
Trenholm State Technical College
Montgomery
07.2003 - 05.2010
- Developed lesson plans for cosmetology theory and practical applications.
- Instructed students in various hairstyling techniques and practices.
- Demonstrated proper use of cosmetology tools and equipment.
- Assisted in organizing workshops and guest speaker events for students.
- Evaluated student performance through practical assessments and feedback sessions.
- Maintained a safe and hygienic classroom environment for hands-on learning.
- Collaborated with colleagues to enhance curriculum and instructional methods.
- Advised students on career opportunities within the cosmetology field.
- Kept detailed student records, monitoring progress and growth to provide individual support.
- Demonstrated techniques for care on both mannequins and live people.
- Developed modern curriculum based on current hairstyle, nail, and skin care trends.
- Evaluated student performance through written tests and practical assignments.
- Led professional development seminars focused on career planning topics such as continuing education opportunities.
- Mentored students as they practiced their newly acquired skills on clients in the salon and spa environment.
- Attended conferences related to best practices in cosmetology instruction.
- Managed inventory of supplies needed for course instruction.
- Coordinated guest speakers from salons and spas to share their expertise with students.
- Organized classroom activities such as quizzes and competitions to evaluate student knowledge levels.
- Prepared reports outlining program objectives achieved at semester end.
- Utilized technology to enhance learning experience for students.
- Incorporated new teaching methods into curriculum based on industry advancements.
- Advised students on job search strategies such as resume writing and interview techniques.
- Ensured safety protocols were followed throughout all classes.
- Supervised clinical experiences in the college salon or spa setting.
- Reviewed state board regulations related to licensure requirements for cosmetologists.
- Demonstrated technical skills in cutting, coloring, perming, and styling hair.
- Developed and taught comprehensive beauty courses, including hair styling, makeup artistry, nail care, and facial treatments.
- Conducted on-the-job training classes and demonstrated principles, techniques, procedures and methods of diverse subjects.
- Built life-long learning skills and strong study habits in students to help each prepare for higher-level education.
- Planned in-class activities, discussions and lectures to increase student comprehension and participation.
- Applied variety of instructional resources to meet needs of students with varying backgrounds and learning styles.
- Planned and conducted activities for balanced program of instruction, demonstration and work time, providing students with opportunities to observe, question, and investigate.
- Collaborated with other subject and grade-level teachers to build complementary educational frameworks for students.
- Promoted advancement of professional skills for securing certification, employment, leadership development and financial literacy.
- Offered flexible work schedule to meet needs of students.
- Prepared course objectives to follow school's curriculum standards established by school and state.
- Supervised advanced student work from both independent and group projects.
- Assessed student progress by providing feedback on technique accuracy during practical assessments.
- Created lesson plans that included lectures, demonstrations, hands-on practice sessions, and field trips.
- Maintained records of attendance and grades for each student enrolled in the program.
- Conducted regular meetings with industry professionals to stay abreast of current trends in cosmetology practices.
- Provided guidance to students on proper use of tools and products necessary for cosmetology services.
- Maintained student records detailing progress, attendance and program requirements.
- Gave constructive feedback to students to improve learning and progress against course objectives.
Inspector Trainer
Alabama Board of Cosmetology and Barbering
Montgomery
10.2001 - 07.2003
- Managed initial onboard training for all newly hired Inspectors which consisted of training for proper execution of salons and all private schools within that Inspector’s assigned district(s); ensured all salon employees and school instructors were licensed according to the requirements found in the Alabama Cosmetology Codes and Regulations.
- Provided in-field and in-house training for newly hired inspectors in proper execution of salon and private school inspections in Alabama; conducted training seminars every four to six months, saving the agency approximately $6K-$10K in training expenses.
Human Resource Manager
Cellular One/Verizon
Montgomery
05.2000 - 05.2001
- Managed personnel recruiting and advising; maintained all employee records for 75 to 100 employees; reconciled financial accounts and documents across multiple offices and stores.
- Conducted all in-processing, exit interviews and out-processing for employees; managed all accounting activities including: coding bills, counting, recording and submitting daily deposits averaging $30K-$67K daily; reconciled drawers; balanced and maintained impressed accounts; and processed check requests.
- Arranged on-site training for sales managers and their teams.
- Helped develop local and regional advertising campaigns and marketing promos; provided support for 100+ employees, including managing personnel files, briefing employees on all benefit changes; performed all new-hire orientations; arranged hire of temporary/seasonal employees; ensured department managers conducted performance evaluations for employees per company policies.
Adjunct Cosmetology Instructor
John M. Patterson Technical College
Montgomery
10.1994 - 05.2000
- Same duties as an instructor, only not in a permanent position or course assignment.
Functional Analyst
Information Management Specialist, Inc.
Montgomery
03.1998 - 10.1999
- Managed pre- and post-system testing and upgrading; provided detailed software system testing instructions, guidance and support to contracted clients and client trainers in Florida, Illinois, and Minnesota; arranged travel to/from client sites.
- Coordinated and facilitated all required professional development for assigned state agencies and organizations; created and maintained client user manuals per varied state system contractual needs.
- Provided on-site system testing and end-user training; monitored acceptance testing; created user documentation for the firm’s CFMS in order to ensure 'user friendliness' of the software; created a Y2K Conceptual Model enabling the firm to fulfill contractual obligations worth more than $2.8M; exhibited exemplary business acumen in creating testing scenarios and training manuals which helped secure the company over $2.2M in additional revenue.
Education
M.S - Public Management
Troy University
Montgomery, ALB.S. - Marketing and Business Management
Alabama State University
Montgomery, ALDiploma - Instructor Training
John M. Patterson Technical College
Montgomery, ALDiploma - Cosmetology
John M. Patterson Technical College
Montgomery, ALSkills
- Customer Service
- Complaint and Conflict Resolution
- Communication (oral and written)
- Curriculum Design
- Human Resource Management
- Marketing
- Program Evaluation and Assessment
- Recruiting
- Retail Sales
- Service-based Sales
- Microsoft Office
- PowerPoint
- Microsoft Teams
- GradeQuick
- Blackboard
- Canvas
- Moodle
- Classroom management
- Student assessment
- Curriculum development
- Behavior management
- Team collaboration
- Mentoring students
- Time management
- Conflict resolution
- Professional development
- Lesson planning
- Advising students
- Event planning
- Budget management
- Verbal and written communication
- Community partnerships
- Instructional best practices
- Parent and student communication
- Differentiated instruction
- Effective listening
- Program development
- Task prioritization
- Motivating students
- Record keeping
- Learning style assessment
- Reporting and documentation
- Group instruction
- Student evaluations
- Quizzes, tests, and exams
- Curriculum compliance with AL
Certification
- Mental Health First-Aid Provider, 2023
- Cosmetology Instructor’s License, Alabama State Board of Cosmetology, 2025
- College Teaching Certification, Auburn University, 2016
References
- Mr. Paul Blackmon, former co-worker, 3344204461, pblackmon@trenholmstate.edu
- Ms. Helen Johnson, former co-worker, 3342022210, hasjohnson247@gmail.com
- Dr. Tish Matuszek, former professor, 3342024315, tmat2150@gmail.com
- Mr. Ron Simmons, former co-worker, 3343030847, rsimmons@montgomerychamber.com
Timeline
Teacher
Dozier Elementary School
12.2022 - 01.2025
Program Coordinator
H. Councill Trenholm State Community College
05.2010 - 12.2020
Cosmetology Instructor
Trenholm State Technical College
07.2003 - 05.2010
Inspector Trainer
Alabama Board of Cosmetology and Barbering
10.2001 - 07.2003
Human Resource Manager
Cellular One/Verizon
05.2000 - 05.2001
Functional Analyst
Information Management Specialist, Inc.
03.1998 - 10.1999
Adjunct Cosmetology Instructor
John M. Patterson Technical College
10.1994 - 05.2000
M.S - Public Management
Troy University
B.S. - Marketing and Business Management
Alabama State University
Diploma - Instructor Training
John M. Patterson Technical College
Diploma - Cosmetology
John M. Patterson Technical College