Tamara Bailey
Rancho Cordova,CA
Summary
Proficient dispatcher with strong active listening and dispatching skills. Known for monitoring real-time communication systems and prioritizing service requests to ensure timely resource allocation and patient transport. Trained in all counties
Overview
24
24
years of professional experience
1
1
Certification
Work History
Dispatcher
American Medical Response, AMR
Sacramento, CA
11.2002 - Current
- Coordinated emergency response teams to ensure timely and efficient patient transport.
- Monitored real-time communication systems to prioritize service requests and dispatch resources effectively.
- Implemented operational protocols to enhance response times and improve overall service delivery.
- Trained new dispatch personnel on systems, procedures, and best practices for optimal performance.
Education
Emergency Dispatching
NCTI
Roseville, CA10-2002
Skills
- Customer service
- Data entry
- Decision-making
- Active listening
- Attention to detail
- Dispatching procedures
- Problem-solving
- Training new hires
Certification
CPR
EMD
Timeline
Dispatcher
American Medical Response, AMR
11.2002 - Current
Emergency Dispatching
NCTI