Tamara Bush
Gainesville,GA
Summary
A highly dedicated and results- oriented professional with a proven record of accomplishments in customer service, accounts receivable/billing and balance sheet reports. Continually maintained positive attitude in stressful situations. Highly organized with excellent oral and written communications skill. Works well independently and as a team player, great at multitasking, planning, and interacting with executives, co-workers, and customers.
Overview
11
11
years of professional experience
Work History
Patient Service Representative/Referral Coordinator
Northside Hospital Diagnostic Clinic
2021.11 - Current
- Collaborated with clinical staff to coordinate care plans, resulting in improved patient outcomes.
- Verified insurance eligibility and coverage for patients.
- Managed patient registration process, confirming data accuracy and completeness.
- Worked with patients to ascertain issues and make referrals to appropriate specialists.
- Handled customer service inquiries in person, via telephone and through email.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Schedule appointments for rheumatology, nephrology, pulmonary, endocrinology, and internal medicine.
Patient Care Coordinator
The Longstreet Clinic
2020.08 - 2021.04
- Evaluated and optimized office workflows for peak efficiency, identifying areas of improvement and implementing necessary changes to better serve patients and staff alike.
- Greeted and assisted patients with check-in procedures.
- Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
- Facilitated communication between patients and various departments and staff.
- Worked with patients to schedule tests and procedures.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
EKG Technician
Northeast Georgia Medical Center
2016.04 - 2020.06
- Adhered to cleaning protocol for EKG machine, Holter cables and accessories to provide safe environment.
- Supported an inclusive work environment through collaboration and open communication with colleagues from diverse backgrounds within the department.
- Tracked findings of procedures such as EKGs using manual and automated recording devices.
- Administered testing with electrocardiogram for patients experiencing events and as screening tool.
Environmental Services Housekeeper
Northeast Georgia Medical Center
2013.01 - 2016.04
- Verified cleanliness and organization of storage areas and carts.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Assisted in training new hires on proper procedures, safety guidelines, and equipment usage to ensure consistency across the team.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
Education
High School Diploma -
East Hall High School
Gainesville, GA05.2009
Skills
- Experience in Epic computer system
- Caring and Empathetic
- First Aid CPR AED
- Fast Learner
- Strong Customer Service
- Attention to Detail
- Resolving Problems
- Data entry proficiency
- Microsoft Office Suites
- Advanced Clerical Knowledge
- Time management/Flexible
- Multitasker
Timeline
Patient Service Representative/Referral Coordinator
Northside Hospital Diagnostic Clinic
2021.11 - Current
Patient Care Coordinator
The Longstreet Clinic
2020.08 - 2021.04
EKG Technician
Northeast Georgia Medical Center
2016.04 - 2020.06
Environmental Services Housekeeper
Northeast Georgia Medical Center
2013.01 - 2016.04
High School Diploma -
East Hall High School
Similar Profiles
Yedith Alejandra GaunaYedith Alejandra Gauna
FRONT OFFICE OPERATIONS at Northside Hospital Diagnostic ClinicFRONT OFFICE OPERATIONS at Northside Hospital Diagnostic Clinic
Olivia LucyiesOlivia Lucyies
Medical Assistant Intern at Diagnostic and Medical Clinic - NorthsideMedical Assistant Intern at Diagnostic and Medical Clinic - Northside
Sabrina DanielSabrina Daniel
Nurse Practitioner at Northside Hospital Forsyth Spine And Pain ClinicNurse Practitioner at Northside Hospital Forsyth Spine And Pain Clinic