Tamara Childs
Conroe,TX
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
8
8
years of professional experience
Work History
Unit Clerical Assitant
Texas Children Hospital
01.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Maintained confidentiality of sensitive hospital information while handling sensitive documents and communications.
- Managed records and data transfer, ensuring traceability and improving operations through automated systems.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Logistic Tech
Caterpillar
01.2022 - 11.2022
- Utilizing and inspecting heavy equipment including sit down fork truck, pallet jack and overhead hoists
- Perform material handling and warehousing functions
- Order filling, processing, storing/picking of parts, materials, equipment and supplies
- Operating automated packaging equipment, shipping and receiving
- Multiple systems interactions
Lead
Wildcat PPE, LLC
06.2020 - 02.2021
- As Boxing leads, ensuring all folders are folding and packing plastic surgical gowns in a timely manner and up to company standards
- As well as making sure all packaging has correct labels and shipping information for distribution
- I started as a production worker and was later promoted to Boxing lead.
Clinical Assistant Team Representative
Preventice Solutions
09.2016 - 11.2017
- Responsible for addressing inbound calls to the lab, determining call urgency, and directing call to the appropriate individuals
- Determine abnormal cardiac rhythms/symptoms, take any necessary precautions, and clearly communicate information to technicians
- Collect patient symptoms and additional recordings as needed
- Make detailed notes and entries into the appropriate patient files
Education
High School -
American School of Correspondence
Lansing, IL08.2006
Skills
- Multi-line Phone Systems
- Administrative Assistant
- Personal Assistant Experience
- Front Desk
- Data Entry
- Scheduling
- Basic Accounting
- Answering Phone calls
- Customer Service
- Warehouse supervisor experience
- Management
- Production management
Timeline
Unit Clerical Assitant
Texas Children Hospital
01.2023 - Current
Logistic Tech
Caterpillar
01.2022 - 11.2022
Lead
Wildcat PPE, LLC
06.2020 - 02.2021
Clinical Assistant Team Representative
Preventice Solutions
09.2016 - 11.2017
High School -
American School of Correspondence
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